Dean,
I did mention that their former DXP list-server forum was taken out by
hackers. Possibly it was a semi-inside job but we also know that Altium is
deathly fearful of any development details falling into competitors hands, so
this may be a further circling of the wagons around that issue as well. I have
never understood this fear because regardless of their precautions, users talk
to competing vendors. I have had competing vendors tell me more than I knew
about the future of my own package and when I asked nicely I was told they
learned it from the competitions beta testers.
On the issue of the quality of the support, it is not quite as good as
previously. Not since they changed the format because it is just a bit more
cumbersome for users to write replies. So I believe that the users writing
responses has drastically dropped with the new forum format. I certainly hope
the format returns shortly with the full list-server functionality. The other
problem is (as far as I know, maybe I haven't read far enough) that it doesn't
seem to automagically quote prior posts, so a lot of the responses do not have
anything but the response in them. Sometimes it really hurts when you see a
response that tweaks your interest but you don't readily see the original query
to see what the original problem actually was.
Any how, take a look at the forum sign-up, gather all of that
information into an email and send a request to the forum administration email
requesting access. I don't think they will turn you down, especially since you
seem to indicate you are a service bureau.
Sincerely,
Brad Velander
Senior PCB Designer
Northern Airborne Technology
1925 Kirschner Rd.,
Kelowna, BC, V1Y 4N7.
tel (250) 763-2329 ext. 225
fax (250) 762-3374
-----Original Message-----
From: Nukien [mailto:[EMAIL PROTECTED]
Sent: June 24, 2005 8:04 PM
To: Protel EDA Discussion List
Subject: Re: [PEDA] Altium Community Forums
That's as may be, but why close it off to begin with ? It was fine before -
people who were interested would simply register on the site, and there you
go. Now it looks like you have to have a valid license for DXP, DXP2004 or
Altium Designer before you can join.
There's no indication that one can "request" access. Why should that be
anyway, if it's going to be granted ? This is a rarified enough industry
that one really doesn't have to quasi-exclude others, elitism or no.
Basically, it just rubs me the wrong way. That is, having had an open
access model, to a now seemingly closed one (even though all it takes is an
email ...)
We're not primarily a Protel shop, but do have a few clients who use it, so
we've kept a license around. I occasionally (or rather, used to) drop into
the DXP forum to keep up on what the issues are, how it's going and so on.
Last time it didn't take my id/password, and registering asked for a DXP
license ... Felt like a stick going down the throat sideways ...
As I recall, while a lot of posts are problems/questions that people have,
there was an awful lot of helpful advice in there. No reason to keep it
bottled up - allow more people in to "watch things develop" and maybe you'll
get a few more converts.
--
Dean Carpenter
deano at areyes com
94TT :)
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