It shouldn't take days to get a simple $29 SSL Cert (It's not even one of the expensive ones that verifies your identity). It also shouldn't take days to respond to support email, or to even acknowledge receipt of a fax that they requested. GoDaddy = FAIL.
-----Original Message----- From: plug-discuss-boun...@lists.plug.phoenix.az.us [mailto:plug-discuss-boun...@lists.plug.phoenix.az.us] On Behalf Of keith smith Sent: Thursday, May 07, 2009 8:28 AM To: Main PLUG discussion list Subject: Re: OT: Problems with GoDaddy SSL cert request It may take a while to work through their system. ------------------------ Keith Smith --- On Wed, 5/6/09, Charles Jones <charles.jo...@ciscolearning.org> wrote: > From: Charles Jones <charles.jo...@ciscolearning.org> > Subject: OT: Problems with GoDaddy SSL cert request > To: "Main PLUG discussion list" <plug-discuss@lists.plug.phoenix.az.us> > Date: Wednesday, May 6, 2009, 4:29 PM > > > > > > Has anyone ever had issues with GoDaddy SSL certs? We have > several with > them and on Tues I purchased a cert, and after submitting > the signing > request I got this email: > > > > "Due to filters in our system your certificate > request has been > flagged for additional review. In order to proceed with > your request we > will need a live site to review. Please upload a site and > let us know > once that site is available for us to view. Alternately, > you may > provide a formal letter of the intended use of your site. > Please make > sure to include your name and signature on the document. > Please have > the letter faxed to..." > > > > WTF? What "filter" would flag an SSL cert > request, especially when we > have other domains and certs already with them? The live > site is not > ready yet, so I faxed them the letter of intent at 8am this > morning, > and as of now the cert is still pending with status message > "Awaiting > Live Site or Letter of Intent". I emailed their > support and just got a > canned response back. > > > > Yeah there is a plethora of other places I could get a > cert, but > getting them all from the same place makes it easier to > manage renewals > etc. > > > > > -----Inline Attachment Follows----- > > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us > To subscribe, unsubscribe, or to change your mail > settings: > http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us To subscribe, unsubscribe, or to change your mail settings: http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss
