I've never been able to reach a real person at GD (phone or email). I decided to stop using them as a vendor, and transferred my registrations (and my customer's) to a different registrar. I highly doubt that I'll ever use them again for anything.
I realize this doesn't help with your current problem. Sorry. Charles Jones wrote: > It shouldn't take days to get a simple $29 SSL Cert (It's not even one > of the expensive ones that verifies your identity). It also shouldn't > take days to respond to support email, or to even acknowledge receipt of > a fax that they requested. GoDaddy = FAIL. > > -----Original Message----- > From: plug-discuss-boun...@lists.plug.phoenix.az.us > [mailto:plug-discuss-boun...@lists.plug.phoenix.az.us] On Behalf Of > keith smith > Sent: Thursday, May 07, 2009 8:28 AM > To: Main PLUG discussion list > Subject: Re: OT: Problems with GoDaddy SSL cert request > > It may take a while to work through their system. > > ------------------------ > Keith Smith > > > --- On Wed, 5/6/09, Charles Jones <charles.jo...@ciscolearning.org> > wrote: > >> From: Charles Jones <charles.jo...@ciscolearning.org> >> Subject: OT: Problems with GoDaddy SSL cert request >> To: "Main PLUG discussion list" > <plug-discuss@lists.plug.phoenix.az.us> >> Date: Wednesday, May 6, 2009, 4:29 PM >> >> >> >> >> >> Has anyone ever had issues with GoDaddy SSL certs? We have >> several with >> them and on Tues I purchased a cert, and after submitting >> the signing >> request I got this email: >> >> >> >> "Due to filters in our system your certificate >> request has been >> flagged for additional review. In order to proceed with >> your request we >> will need a live site to review. Please upload a site and >> let us know >> once that site is available for us to view. Alternately, >> you may >> provide a formal letter of the intended use of your site. >> Please make >> sure to include your name and signature on the document. >> Please have >> the letter faxed to..." >> >> >> >> WTF? What "filter" would flag an SSL cert >> request, especially when we >> have other domains and certs already with them? The live >> site is not >> ready yet, so I faxed them the letter of intent at 8am this >> morning, >> and as of now the cert is still pending with status message >> "Awaiting >> Live Site or Letter of Intent". I emailed their >> support and just got a >> canned response back. >> >> >> >> Yeah there is a plethora of other places I could get a >> cert, but >> getting them all from the same place makes it easier to >> manage renewals >> etc. >> >> >> >> >> -----Inline Attachment Follows----- >> >> --------------------------------------------------- >> PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us >> To subscribe, unsubscribe, or to change your mail >> settings: >> http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss > -- -Eric 'shubes' --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us To subscribe, unsubscribe, or to change your mail settings: http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss
