I get through to Godaddy's tech support every time within a few minutes.
Now iPower is another story. I've waited on hold for up to 1/2 an hour. Last year I was trying to get though to them and could not during the day. One night when I woke up at about 3am and could not sleep I called and it too 1/2 an hour to get through. ------------------------ Keith Smith --- On Thu, 5/7/09, Eric Shubert <e...@shubes.net> wrote: > From: Eric Shubert <e...@shubes.net> > Subject: Re: OT: Problems with GoDaddy SSL cert request > To: plug-discuss@lists.plug.phoenix.az.us > Date: Thursday, May 7, 2009, 8:46 AM > I've never been able to reach a real > person at GD (phone or email). I > decided to stop using them as a vendor, and transferred my > registrations > (and my customer's) to a different registrar. I highly > doubt that I'll > ever use them again for anything. > > I realize this doesn't help with your current problem. > Sorry. > > Charles Jones wrote: > > It shouldn't take days to get a simple $29 SSL Cert > (It's not even one > > of the expensive ones that verifies your identity). It > also shouldn't > > take days to respond to support email, or to even > acknowledge receipt of > > a fax that they requested. GoDaddy = FAIL. > > > > -----Original Message----- > > From: plug-discuss-boun...@lists.plug.phoenix.az.us > > [mailto:plug-discuss-boun...@lists.plug.phoenix.az.us] > On Behalf Of > > keith smith > > Sent: Thursday, May 07, 2009 8:28 AM > > To: Main PLUG discussion list > > Subject: Re: OT: Problems with GoDaddy SSL cert > request > > > > It may take a while to work through their system. > > > > ------------------------ > > Keith Smith > > > > > > --- On Wed, 5/6/09, Charles Jones <charles.jo...@ciscolearning.org> > > wrote: > > > >> From: Charles Jones <charles.jo...@ciscolearning.org> > >> Subject: OT: Problems with GoDaddy SSL cert > request > >> To: "Main PLUG discussion list" > > <plug-discuss@lists.plug.phoenix.az.us> > >> Date: Wednesday, May 6, 2009, 4:29 PM > >> > >> > >> > >> > >> > >> Has anyone ever had issues with GoDaddy SSL certs? > We have > >> several with > >> them and on Tues I purchased a cert, and after > submitting > >> the signing > >> request I got this email: > >> > >> > >> > >> "Due to filters in our system your certificate > >> request has been > >> flagged for additional review. In order to proceed > with > >> your request we > >> will need a live site to review. Please upload a > site and > >> let us know > >> once that site is available for us to view. > Alternately, > >> you may > >> provide a formal letter of the intended use of > your site. > >> Please make > >> sure to include your name and signature on the > document. > >> Please have > >> the letter faxed to..." > >> > >> > >> > >> WTF? What "filter" would flag an SSL cert > >> request, especially when we > >> have other domains and certs already with them? > The live > >> site is not > >> ready yet, so I faxed them the letter of intent at > 8am this > >> morning, > >> and as of now the cert is still pending with > status message > >> "Awaiting > >> Live Site or Letter of Intent". I emailed > their > >> support and just got a > >> canned response back. > >> > >> > >> > >> Yeah there is a plethora of other places I could > get a > >> cert, but > >> getting them all from the same place makes it > easier to > >> manage renewals > >> etc. > >> > >> > >> > >> > >> -----Inline Attachment Follows----- > >> > >> > --------------------------------------------------- > >> PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us > >> To subscribe, unsubscribe, or to change your mail > >> settings: > >> http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss > > > > > -- > -Eric 'shubes' > > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us > To subscribe, unsubscribe, or to change your mail > settings: > http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss > --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us To subscribe, unsubscribe, or to change your mail settings: http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss
