Hi Rich, My $0.02:
>From your log: root@clientmail:/usr/home/tedm # cat error_log | grep Unknown E [03/Apr/2023:14:15:19 -0700] Unknown directive BrowseOrder on line 9 of /etc/cups/cupsd.conf. E [03/Apr/2023:14:15:19 -0700] Unknown directive BrowseAllow on line 10 of /etc/cups/cupsd.conf. E [03/Apr/2023:14:15:19 -0700] Unknown directive BrowseRemoteProtocols on line 11 of /etc/cups/cupsd.conf. E [03/Apr/2023:14:15:19 -0700] Unknown directive BrowseAddress on line 12 of /etc/cups/cupsd.conf. E [03/Apr/2023:14:15:19 -0700] Unknown browse protocol "cups" ignored. E [03/Apr/2023:14:15:19 -0700] Unknown directive BrowseAllow on line 14 of /etc/cups/cupsd.conf. E [03/Apr/2023:14:15:19 -0700] Unknown directive BrowseAllow on line 15 of /etc/cups/cupsd.conf. D [03/Apr/2023:14:15:20 -0700] FindDeviceById failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:14:15:20 -0700] FindDeviceById failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:14:15:20 -0700] FindDeviceById failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:14:15:20 -0700] FindDeviceById failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:14:15:20 -0700] FindDeviceById failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:14:15:20 -0700] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:15:15:29 -0700] [Job 607] Failed to send: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:15:15:29 -0700] [Job 607] Failed to send: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:15:18:05 -0700] [Job 608] Failed to send: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:15:18:05 -0700] [Job 608] Failed to send: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:15:25:59 -0700] FindDeviceById failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:15:25:59 -0700] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:15:25:59 -0700] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:15:25:59 -0700] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:15:27:12 -0700] FindDeviceById failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:15:27:12 -0700] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:15:27:12 -0700] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files W [03/Apr/2023:15:27:12 -0700] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:15:27:46 -0700] [Job 608] Failed to send: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:15:27:46 -0700] [Job 608] Failed to send: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [03/Apr/2023:15:27:50 -0700] [Job 608] hrDeviceDesc=\"Unknown\" root@clientmail:/usr/home/tedm # root@clientmail:/usr/home/tedm # cat error_log | grep Filter E [03/Apr/2023:14:15:19 -0700] Filter \"pstoraster\" not found. E [03/Apr/2023:14:15:19 -0700] Filter \"hpgltops\" not found. E [03/Apr/2023:14:15:19 -0700] Filter \"pstoraster\" not found. D [03/Apr/2023:15:17:58 -0700] [CGI] cgiSetArray: job_printer_state_message[0]=\"Filter failed\" D [03/Apr/2023:15:18:07 -0700] [CGI] cgiSetArray: job_printer_state_message[0]=\"Filter failed\" D [03/Apr/2023:15:18:07 -0700] [CGI] cgiSetArray: job_printer_state_message[1]=\"Filter failed\" D [03/Apr/2023:15:25:35 -0700] [CGI] Didn\'t find XRDigitalFilter... D [03/Apr/2023:15:25:35 -0700] [CGI] cgiSetVariable: KEYWORD=\"XRDigitalFilter\" D [03/Apr/2023:15:25:59 -0700] [CGI] cgiSetVariable: XRDigitalFilter=\"Off\" D [03/Apr/2023:15:25:59 -0700] [CGI] Set XRDigitalFilter to Off... D [03/Apr/2023:15:26:04 -0700] [CGI] cgiSetArray: job_printer_state_message[0]=\"Filter failed\" D [03/Apr/2023:15:26:04 -0700] [CGI] cgiSetArray: job_printer_state_message[1]=\"Filter failed\" D [03/Apr/2023:15:26:08 -0700] [CGI] cgiSetArray: job_printer_state_message[0]=\"Filter failed\" D [03/Apr/2023:15:26:08 -0700] [CGI] cgiSetArray: job_printer_state_message[1]=\"Filter failed\" D [03/Apr/2023:15:26:21 -0700] [CGI] Didn\'t find XRDigitalFilter... D [03/Apr/2023:15:26:21 -0700] [CGI] cgiSetVariable: KEYWORD=\"XRDigitalFilter\" D [03/Apr/2023:15:27:12 -0700] [CGI] cgiSetVariable: XRDigitalFilter=\"Off\" D [03/Apr/2023:15:27:12 -0700] [CGI] Set XRDigitalFilter to Off... D [03/Apr/2023:15:27:18 -0700] [CGI] cgiSetArray: job_printer_state_message[0]=\"Filter failed\" D [03/Apr/2023:15:27:18 -0700] [CGI] cgiSetArray: job_printer_state_message[1]=\"Filter failed\" D [03/Apr/2023:15:27:51 -0700] [CGI] cgiSetArray: job_printer_state_message[0]=\"Filter failed\" D [03/Apr/2023:15:27:51 -0700] [CGI] cgiSetArray: job_printer_state_message[1]=\"Filter failed\" root@clientmail:/usr/home/tedm # Basically this is the sort of log I would expect from a Linux system that has had in-place upgrades done repeatedly to it over it's lifespan ie: sudo do-release-upgrade The problem is that package developers (ie: the people who wrote cups, apache, etc.) just LOVE to come out with newer versions of their software that have completely incompatible configuration files. They sort of compete with each other to see who can do the stupidest changes imaginable, it's not enough to just, say, add A new directive to replace an old one, then issue a calm error message in the log saying "change X to Y but we are the computer and we know what you want to do so we will just do it" Oh no, they want to in your face it as much as possible so often they do stunts like make the effect of a directive completely the opposite of it's effect in an earlier version just to screw with you. >From my POV you have a CUPS config file made by an old version of cups, and >you have a new version of cups that is reading that config file and ignoring >half the directives in it because they are old. So it can't find anything. It's kind of like when customers had me upgrade windows 7 to windows 10 because they were running their brothers copy of MS office they didn't have the key for, or some program they had forgotten or lost the install codes for. They wanted in place upgrades done so they didn't have to reinstall. Well sometimes those worked sometimes those didn't. In this case it looks like it didn't. My guess is if you took a virgin PC with a blank hard disk, installed the latest version of your favorite Linux distro, then plugged in your printer, it would work out of the box. Otherwise you are going to have to get very dirty and grubby with the cups config file I'm afraid. Ted -----Original Message----- From: PLUG <[email protected]> On Behalf Of Rich Shepard Sent: Tuesday, April 4, 2023 5:57 AM To: Portland Linux/Unix Group <[email protected]> Subject: Re: [PLUG] Print jobs fail [UPDATE] On Mon, 3 Apr 2023, Ted Mittelstaedt wrote: > What does /var/log/cups/error_log say? Ted, The latter portion when I tried to print a test page to the color laser is large; a gzipped file is available from <http://www.fileconvoy.com/dfl.php?id=gb8f3b53246fe89ba1000487108de1abe11f607ddac> The recommended changes at the top appear only on the section for the colorp printer, not the LJ5. And at least the first one is present in both files. There are some errors shown; I don't understand what to do about them. > What versions of linux? Slackware64-14.2 > Is ghostscript installed? Yes. Rich
