On Fri, Jul 10, 2009 at 07:15:05AM -0400, Wietse Venema wrote:
> Jakub Nadolny:
> [ Charset ISO-8859-2 unsupported, converting... ]
> > On Thu, Jul 09, 2009 at 05:36:58PM -0400, Wietse Venema wrote:
> > > Jakub Nadolny:
> > > > Jul  8 12:43:33 zonk postfix/qmgr[7095]: DF7C21811E53: 
> > > > from=<sender.n...@mycompany.pl>, size=4254293, nrcpt=2 (queue active)
> > > > Jul  8 13:33:40 zonk postfix/qmgr[16317]: DF7C21811E53: skipped, still 
> > > > being delivered
> > > > Jul  8 13:34:41 zonk postfix/qmgr[16317]: DF7C21811E53: skipped, still 
> > > > being delivered
> > > > 
> > > > [...] messages repeated as above
> > > > 
> > > > Jul  8 17:42:27 zonk postfix/qmgr[16317]: DF7C21811E53: skipped, still 
> > > > being delivered
> > > 
> > > You have an SMTP client process that hangs. Normally, Postfix
> > > will terminate it after five hours (main.cf:daemon_timeout).
> > 
> > It looks like there should be another reason for that:
> > 
> > # postconf |grep -i daemon_timeout
> > daemon_timeout = 18000s
> > 
> > What about active/deferred queue? Mail was deferred by remote host, but it 
> > stays
> > in active queue and postfix is not trying to resend it any more.
> 
> One SMTP client process was delivering message DF7C21811E53, and
> that process hangs.
> 
>     THIS IS WHY YOU SEE THE 'DF7C21811E53: SKIPPED,
>     STILL BEING DELIVERED' MESSAGE IN THE LOGFILE.
> 
> Normally, a watchdog timer will terminate such a process, and the
> master will log a warning when that happens.  The time limit is
> specified with (main.cf:daemon_timeout, and is 1800s or five hours.

Thank you again. After 4.5 hour message was at last delivered. I would like to
know for the future (as such cases are not so rare):

1. What can I do if again SMTP client process will hang? 

2. What could be the reason for that? 

3. Does it have connection with Send-Q > 80000 as displayed in netstat as I
mentioned before?

4. Should I turn on debug mode in such case, or is there anything else I can do
to investigate the problem?

Sorry to bother you with so many questions, but I need to checkout at least if 
the
problem is on my side or customer side.

Jakub

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