Am 19.07.2012 13:36, schrieb M. Fioretti: > On Thu, Jul 19, 2012 10:13:36 AM +0200, Reindl Harald wrote: > >>> so if it was a false positive, there won't be any copy whatsoever, >>> anywhere on your server? >> >> well, we have days with 500000 spams log with the reason why it was >> blocked is enough > > but do your users get an excerpt of those logs with the > subjects/senders of the spam addressed to them?
no, they only get qurantine notifies but not about blocked messages > Are you allowed to not give them any way whatsoever to find out that > they "lost" some legitimate, but misclassified message i am allowed to use a Barracuda Networks spam/anti-virus firewall as it is > before some angry customer calls > asking why they did not answer? why should they? the get a bounce from THEIR OWN mailserver this is the way how email works * you send a message over your SMTP * your mailserver contacts the MX * if the MX rejects you get a bounce from YOUR mailserver * postmaster is not filtered, so any admin can contact me -- Reindl Harald the lounge interactive design GmbH A-1060 Vienna, Hofmühlgasse 17 CTO / CISO / Software-Development p: +43 (1) 595 3999 33, m: +43 (676) 40 221 40 icq: 154546673, http://www.thelounge.net/ http://www.thelounge.net/signature.asc.what.htm
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