hello, 

 

Please experiencing two issues with customer. any explanation would be
highly appreciated.

 

 

1.       I have several  entries  as below for our one of the customer whose
relaying his email through our mail servers

 

 

 

Nov 20 07:41:05 mersal postfix/smtpd[30971]: warning: 212.118.122.108:
address not listed for hostname mail.electro.com.sa

Nov 20 07:41:05 mersal postfix/cleanup[31008]: 97C4B11A09F:
message-id=<000001d0047a$58a601a0$09f204e0$@electro.com.sa>

Nov 20 07:41:06 mersal postfix/qmgr[11505]: 97C4B11A09F:
from=<morris.dela-to...@electro.com.sa>, size=250121, nrcpt=1 (queue active)

Nov 20 07:44:10 mersal postfix/smtpd[30958]: warning: 212.118.122.108:
address not listed for hostname mail.electro.com.sa

 

 

2.       What could be reason as the sent messages one of our users get
bounce back with the following info. whereas our IP reputation is clean.

 

 

 <mailto:ion...@akigroup.com> ion...@akigroup.com
Your message wasn't delivered because of security policies. Microsoft
Exchange will not try to redeliver this message for you. Please provide the
following diagnostic text to your system administrator.

 

The following organization rejected your message: pop.alphamedgroup.com.

 

 

 

Diagnostic information for administrators:

 

Generating server: mersal.cyberia.net.sa

 

ion...@akigroup.com <mailto:ion...@akigroup.com> 
pop.alphamedgroup.com #<pop.alphamedgroup.com #5.7.1 smtp; 550 5.7.1 Unable
to deliver to <ion...@akigroup.com <mailto:ion...@akigroup.com> >> #SMTP#

 

Original message headers:

 

Received: from mail.unitedgroup.com.sa (SRV-EXCHHUB.unitedgroup.com.sa
 [213.210.243.36])       by mersal.cyberia.net.sa (Postfix) with ESMTP id
 BAB9F11A09C     for <ion...@akigroup.com <mailto:ion...@akigroup.com> >;
Wed, 19 Nov 2014 15:44:55 +0300 (AST)
Received: from SRV-EXCHANGE.unitedgroup.com.sa ([191.0.0.11]) by
 SRV-EXCHHUB.unitedgroup.com.sa ([191.0.0.18]) with mapi; Wed, 19 Nov 2014
 15:35:32 +0300
From: Elias Sleiman <eslei...@unitedgroup.com.sa
<mailto:eslei...@unitedgroup.com.sa> >
To: "ion...@akigroup.com <mailto:ion...@akigroup.com> " <ion...@akigroup.com
<mailto:ion...@akigroup.com> >
Date: Wed, 19 Nov 2014 15:35:25 +0300
Subject: Burger fuel - Cheese supply
Thread-Topic: Burger fuel - Cheese supply
Thread-Index: AdAD9Ur5R5GMhgiWRbSB/MLhQRJW8g==
Message-ID:
<4f4e9a676dd5c94aaca1d2fe1342d3104452ae9...@srv-exchange.unitedgroup.com.sa
<mailto:4F4E9A676DD5C94AACA1D2FE1342D3104452AE951D@SRV-EXCHANGE.unitedgroup.
com.sa> >
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/related;
 
boundary="_005_4F4E9A676DD5C94AACA1D2FE1342D3104452AE951DSRVEXCHANGEun_";
        type="multipart/alternative"
MIME-Version: 1.0

 

 

Ejaz

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