Make sure you're using the /etc/aliases is actually used as your alias_database
root@messagerie[10.10.10.19] ~ # postconf alias_database alias_database = hash:/etc/aliases root@messagerie[10.10.10.19] ~ # Here's mine root@messagerie[10.10.10.19] ~ # cat /etc/aliases # /etc/aliases mailer-daemon: postmaster postmaster: root nobody: root hostmaster: root usenet: root news: root webmaster: root www: root ftp: root abuse: root noc: root security: root root: serveur clamav: root root@messagerie[10.10.10.19] ~ # Check that the map is working correctly : root@messagerie[10.10.10.19] ~ # postalias -q mailer-daemon /etc/aliases postmasterroot@messagerie[10.10.10.19] ~ # On Thursday, October 26, 2017 3:18 PM, James Dore <james.d...@new.ox.ac.uk> wrote: Hi list, I recently migrated our mailman server from an old SLES 11 box to Ubuntu 16.04.3 LTS, and installed Mailman from the Ubuntu repositories along with Postfix and other prerequisites. Mailman itself is working fine, but I have a handful of regular email aliases in /etc/aliases which do not receive mail, and when examining the logs, get bounced with a “User unknown” error. What did I screw up? (I’ve checked my aliases and they’re good, and I’ve run the newaliases command numerous times). Cheers, James -- James Dore, IT Officer, New College Oxford