On 2018-01-07 04:08 AM, Peter wrote: > simply meant that your complaint is not the first one I've seen.
OK ;-) >> * Are you sending mail from a new IP? not applicable > > How is this not applicable? I've operated that IP for the past four years, it is older than my legal career. I realize that the comments in my mail are specific to my situation and I did not made it clear enough. Trying to mix a general bullet-point roadmap with the specific situation was a bad idea. >> * Are you running Anti-Virus software? Irrelevant after Outlook >> returned a 250 confirming receipt >> * Try connecting to mail.hotmail.com via port 25: Irrelevant after >> Outlook returned a 250 confirming receipt, nevertheless, just for the fun: >> nslookup -q=mx hotmail.com >> telnet hotmail-com.olc.protection.outlook.com 25 >> * Are you advertising yourself as a non-routable IP? not applicable > > Generally speaking, even if you feel or even know for certain that > certain things they are asking for are not relevant or not applicable, > it still pays to do them before asking for support. The reason here is > simply that you can tell them that you jumped through *all* of their > hoops already so you don't waste time when they insist that you do so > before following up further. Completely agree, which is why I addressed them in my checklist instead of being silent about them and making it look as if I ignored those points. Yuv
