"@lbutlr" <krem...@kreme.com> writes:

> On 1 Feb 2018, at 21:31, Olivier olivier.nic...@cs.ait.ac.th> wrote:
>> Is that a know problem? Is there a fix?
>
> It is not. I have a postfix 3.2 install and primary use Macs to access it. 
> Works fine one new and old accounts.
>
> However, this sounds like a dovecot issue, not a postfix issue. And you 
> didn't provide any logs for the "can't use old accounts" events, so it's hard 
> to say.
>
> Or maybe you are using something other than dovecot, in which case use 
> dovecot.
>
> Ah, I see reading ahead that you are using cyrus.
>
> I found cyrus to be poorly documented and fragile, and switched to
> dovecot on recommendations on this list. I've been pleased with it.

OK, I will keep that in mind for a future upgrade :) Now I prefer to
limit my changes to minimum, so i can work out the problem one step at a
time.

> In all likelihood, the settings for authentication need to be updated on the 
> Macs. Generally the Mac does a good job of setting the accounts up correctly, 
> but it will not change the settings when your server changes.
>
> Check the port number and the authentication method and make sure they match 
> a working account.
>
> <https://www.dropbox.com/s/85xy4tc24i5twqr/Screenshot%202018-02-03%2010.06.26.png?dl=0>

I checked that is what I have. Port 25 because I use port 25 and plain
password (over TLS).

Thank you,

Olivier

>
> (That is for macOS High Sierra v10.13, earlier versions may look different)
>
> I suspect either the port is wrong or the Authentication method is wrong, or 
> both are wrong.

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