On 3/12/2018 8:15 AM, Enrico Morelli wrote:
> Deal, a software that control an hardware has to send alarm mail when
> something happens. Starting from two weeks ago, the alarms stops to be
> sent and checking in the mail server logs I see the following message:
>
> Mar 12 09:03:57 mailserver amavis[14797]: (14797-01) Blocked SPAM
> {DiscardedOpenRelay,Quarantined}, [150.217.XXX.XXX]:3685 [150.217.XXX.XXX]
> <mail@mydomain> ->
> <mail@externaldomain>, quarantine: M/spam-M9145UbnjoSh.gz, Queue-ID:
> CB9E3837E0F, Message-ID:
> <5E7A686C7FD740989C918BF83AAEECF3@6204eng1>, mail_id: M9145UbnjoSh,
> Hits: 6.57, size: 639, 551 ms
>
>
> The alarms are blocked as SPAM. Is there a way to instruct
> amavis/postfix that this mails aren't SPAM?
>
>
The mail is being blocked by amavisd, so exceptions or adjustments
will need to be made in amavis or spamassassin.
Search the maillog for the amavis ID 14797-01 or check the headers
of the mail in quarantine M/spam-M9145UbnjoSh.gz
Likely some adjustment to your spamassassin scores need to be made,
maybe adding a spamassassin whitelist_from_rcvd or if the mail has
SPF or DKIM a whitelist_auth entry.
For further help with amavis or spamassassin, refer to the
documentation and user lists for those programs.
-- Noel Jones
