Re: Karma

[Brian Mahoney]

T.A.Masters wrote:
iPods, the two I originally bought unfortunately have the HP logo. 
What else they have is a windooze only format. When my 17 year old 
grandson could not repair his iPod online with HP and they would not 
replace it, he asked me to intercede. HP refused to assist me as I am 
using a Mac and the accompanying software to the iPod is PC.

I am in a quagmire. HP will not get this iPod up and running and will 
not replace it. HP will not list the stolen one as stolen until they 
get a copy of the police report. The iPod was stolen at the High 
School parking lot. The school liaison officer handled the police 
theft report. My grandson did not get a copy. We are talking about a 
minor who has had incredibly rotten luck with what was meant to be a 
wonderful present from a loving grandmother. to boot he borrows his 
brother's and it is stolen.

HP's attitude is not an asset for Apple. The whole situation sucks. I 
am trying to get replacement iPods for both of my grandsons, I am 
searching for the best online price.

Grrrrr
Terrie

This is from the HP site :
*NOTE: *You can convert an iPod formatted for Windows into an iPod 
formatted for Mac by using the iPod for Mac Software Updater utility on 
the Apple Website 
<http://h10025.www1.hp.com/ewfrf/wc/leavinghp?url=http%3A%2F%2Fwww.apple.com%2Fipod%2Fdownload%2F&desc=http%3A%2F%2Fwww.apple.com%2Fipod%2Fdownload%2F&lc=en&cc=us> 
. Note that once it is reformatted, it only works with Macs. You need 
Mac OS 9.2 or Mac OS X 10.1 or later to reformat an iPod for Windows 
into an iPod for Mac. Using the Apple iPod from HP on a Mac is not 
supported by HP.

Good luck.
BM
--
PowerBooks is sponsored by <http://lowendmac.com/> and...
 Small Dog Electronics    http://www.smalldog.com   | Enter To Win A |
 -- Canon PowerShot Digital Cameras start at $299   |  Free iBook!   |
     Support Low End Mac <http://lowendmac.com/lists/support.html>
PowerBooks list info:   <http://lowendmac.com/lists/powerbooks.shtml>
 --> AOL users, remove "mailto:";
Send list messages to:  <mailto:powerbooks@mail.maclaunch.com>
To unsubscribe, email:  <mailto:[EMAIL PROTECTED]>
For digest mode, email: <mailto:[EMAIL PROTECTED]>
Subscription questions: <mailto:[EMAIL PROTECTED]>
Archive: <http://www.mail-archive.com/powerbooks%40mail.maclaunch.com/>
iPod Accessories for Less
at 1-800-iPOD.COM
Fast Delivery, Low Price, Good Deal
www.1800ipod.com