the one thing you haven't done yet (usually I'd do the following even before trashing preference files) is to use PM's build-in first aid kit:
launch PM while holding down the command+option key --> a dialog box opens. take it from there (I suggest verify consistency, rebuild... along these lines). ---marlyse --------------- former message(s) quotes: ---------------- >Please help. I have this error box that I can't eliminate: > >Unexpected error on "gctechgroup.com" >Class=MAS, what=4, when=4, err=0 > >The box has an OK button. I click OK and it goes away for a second then >immediately returns. If I hit command-Q very quickly after clicking OK, >I can get PowerMail to quit, and then a box says, "You are currently >connected, are you sure you want to quit?" I "Quit anyway," restart the >application and the whole thing starts again. > >I have thrown away preferences. I have thrown away temporary incoming >and outgoing documents. I have restarted with and without access to the >Internet. I can access that mail server with no problem with any other >email client, so it isn't our mail server.