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On Tuesday, June 10, 2003, at 10:08 PM, Marlyse Comte wrote: > this in reference to the first posting, if I remember correct, the > index > file was giving you problems there. > > apart of that, you definitely need to check out your drive, fix it, > permissions etc. and might even need to clean re-install if nothing > else > fixes those problems you've described :( > > ---marlyse > >> delete the index file and re-index from scratch. might help. I found my PowerMail Files folder (I can never remember where all the various PM bits are) and was about to trash the Indexes folder when I noticed a few text files I had not seen before. There were several temp files (called "temp00000004" through "temp00000009" and another named "CTSTATUS.FCS") all with a modification date/time around the last time I had tried the low level rebuild options. The temp files had several entries along these lines: ----- Duplicate key(s) found for Message Database!MsgIdx.dat, keyno=3: key value rejected for recpos=233480830 (deaa27ex) 00 00 00 01 .... key value rejected for recpos=233709508 (dee1fc4x) 00 00 00 02 .... ------ The CTSTATUS file went a little like this: ------ Tue Jun 10 22:58:51 2003 - User# 01 1 duplicate key(s) and/or bad serial number(s) rejected... Tue Jun 10 22:58:51 2003 - User# 01 Message Database!TrayIdx.dat Tue Jun 10 22:58:51 2003 - User# 01 temp00000007 ------- I did a search and found a duplicate key in my user/LIbrary/Preferences folder. I deleted both that and the temp files, started PM with the command-option keys, and ran all four options. Strangely enough, PM opened without problem. I downloaded a batch of messages, PM deleted them from the server...and then quit while indexing. Well, at least the program is opening; the sudden quits I'll probably have to deal with on the system level. Has anyone else seen these files in their folder or do you know if I can safely delete the CTSTATUS.FCS file? Thanks for all the other suggestions along the way. Mark ---- <http://www.gerberstudio.com> B&W G3 (Yosemite) w/OWC G4 500 OS 10.2.4 PM 4.1.3 --==_20060728155047.11102-1_== Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit On Tuesday, June 10, 2003, at 10:08 PM, Marlyse Comte wrote: this in reference to the first posting, if I remember correct, the index file was giving you problems there. apart of that, you definitely need to check out your drive, fix it, permissions etc. and might even need to clean re-install if nothing else fixes those problems you've described :( ---marlyse delete the index file and re-index from scratch. might help. I found my PowerMail Files folder (I can never remember where all the various PM bits are) and was about to trash the Indexes folder when I noticed a few text files I had not seen before. There were several temp files (called "temp00000004" through "temp00000009" and another named "CTSTATUS.FCS") all with a modification date/time around the last time I had tried the low level rebuild options. The temp files had several entries along these lines: ----- Duplicate key(s) found for Message Database!MsgIdx.dat, keyno=3: key value rejected for recpos=233480830 (deaa27ex) 00 00 00 01 .... key value rejected for recpos=233709508 (dee1fc4x) 00 00 00 02 .... ------ The CTSTATUS file went a little like this: ------ Tue Jun 10 22:58:51 2003 - User# 01 1 duplicate key(s) and/or bad serial number(s) rejected... Tue Jun 10 22:58:51 2003 - User# 01 Message Database!TrayIdx.dat Tue Jun 10 22:58:51 2003 - User# 01 temp00000007 ------- I did a search and found a duplicate key in my user/LIbrary/Preferences folder. I deleted both that and the temp files, started PM with the command-option keys, and ran all four options. Strangely enough, PM opened without problem. I downloaded a batch of messages, PM deleted them from the server...and then quit while indexing. Well, at least the program is opening; the sudden quits I'll probably have to deal with on the system level. Has anyone else seen these files in their folder or do you know if I can safely delete the CTSTATUS.FCS file? Thanks for all the other suggestions along the way. Mark ---- <http://www.gerberstudio.com> B&W G3 (Yosemite) w/OWC G4 500 OS 10.2.4 PM 4.1.3 --==_20060728155047.11102-1_==--