Sean, Try displaying the Online Status column in the View Options... dialog for the In Tray. Does this display that the message you want to download is still on the server ? If not for whatever reason, you would indeed be stuck with a broken envelope.
Also, make sure you try to select Retrieve Completely when there is no running connection for that account, otherwise you wouldn't see this option enabled. Cheers, jean michel/ctm qa On Tue, 24 Oct 2006 19:44:53 -0400, Sean McBride <[EMAIL PROTECTED]> wrote: >Hi all, > >Every once in a while, over the years, I end up with a mail that has the >1/2 ripped mail icon. That is, the message was not fully retrieved for >some reason. But I've always been able to do a 'retrieve completely' or >'retrieve completely at next connection' and the message would download. > >However it doesn't seem to work in 5.5! Either command does nothing. >Nothing appears in Console.app. > >How do I get this message?! > >Thanks, > >Sean > >-- >"I object to violence because when it appears to do good, the good is >only temporary; the evil it does is permanent." - Gandhi > >