On 10/9/06, Virgil Bierschwale <[EMAIL PROTECTED]> wrote:
I finally formatted the hard drive, downloaded the free.grisoft.com virus program and the new ewido anti spyware program that they have there and gave it back to them. My question is this: 1. What tools do all of ya'll use for virus's.
GriSoft and ewido. And they're mostly worms and trojans, not viruses.
2. How can you justify billing somebody 40 hours at 35 per hr when you can buy a new computer for 400 bucks from dell ?
It's a tough sell. It depends on what you offered to do and what the friend understood you were trying to do, and whether it was worth the effort for both of you. Sometimes I charge my clients for time and materials when they've asked me to research a line of inquiry even if the final effort is "Don't do that." Sometime I eat hours I spend researching something I want to propose. Were you trying to recover the data from the drive? Did you succeed? There's a number of things you can consider doing, depending on what business you are in, whether you want to retain your friends, and how critical the computer is: 1. Next time, have them take it to the local big-box store where they do what you did for 2 hours @ $60/hr. 2. Pull out the bad drive, replace it with the $49 special from the big box, do a clean install, then salvage what data and documents you can from the original. 3. Install Linux and tell them "this is the new version." 4. Offer to buy their old machine for the original price/(2^#years-old) and send them off to Dell to buy a new box. Fix the old one at your leisure. -- Ted Roche Ted Roche & Associates, LLC http://www.tedroche.com _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
