I used to work for a company that charged their clients $125/hour for any type of support (including bugs, but that's another post).
One client in particular had a huge problem with viruses, Trojans, worms, etc. But, they were always happy to have me come out and spend 4 hours 'cleaning' up for them (and invoicing $500). I complained to my boss once that it seemed excessive to charge so much for (what I believed to be) so little, but my boss said, "Kevin, they're not paying for the work you do, they are paying for the KNOWLEDGE you have." Funny, though, out of the $125/hour the company was getting, I got $28/hour, though *I* was the only one in the company with the KNOWLEDGE... :) Which is exactly why I do all of this on my own time, terms and conditions today. I do find myself recommending new PC's and specifically, training, more and more often these days. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Virgil Bierschwale Sent: Tuesday, October 10, 2006 11:46 AM To: ProFox Email List Subject: Re: [NF] Sys Admin questions Thanks for the response Ted. I did this for a friend so I didnt charge anything and yes it took a lot longer because I wanted to save the data. After going down a lot of dead ends, I basically: 1. Took a used drive and copied the data to it. 2. Formatted the existing drive. 3. Reloaded windows and installed avg free and ewido free, updated windows and copied data back which was mainly music and pictures. Probably only 2 - 3 hours actual time, but a lot of time wasted going down dead ends which is why I decided to see how everybody else did it.. In case I run into it again for a paying customer. Thanks, Virgil Bierschwale Armstrong and Skipper Real Estate (830) 329-6774 Cell (830) 864-4726 Home (830) 864-4799 Fax http://www.bierschwale.com http://www.virgilslist.com [excessive quoting removed by server] _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.