On 25/04/2014 03:06 PM, Mike Copeland wrote:
...that the printer drivers were updated and now have a problem.


OK, I can't see how that happened so for now I'll rule it out as a possibility.

If these are Dymo label printers, I'm pretty sure they image the print job on the PC, in the PC's memory, then stream the resulting bit-map to the printer's print head through the USB connection as a serial stream of on-off bits. In other words, the actual label printer has little or no intelligence. That also means that the print job size can be pretty large on the PC in the spool depending on the label's content (logos, barcodes, text.)

So, multiple systems with identical problems that have not been updated in any way...I would suspect the Windows Print Spooler service and the uninstall/reinstall to reinitialize the print spool.


I'll try out the uninstall/reinstall next week.

Have you tried setting the printer driver to print direct to the printer without spooling the data stream? It will likely cause the computer to become sluggish while printing (since it will be feeding the printer "up front") and it might cause the print job to not print 100%, but it would be worth a try to see if bypassing the spooling on the workstation resolves the problem.


I will check that too. The job is really small: a bar code, a name and a couple short lines of text to print on an address label.


--

Frank.

Frank Cazabon


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