Pete Theisen wrote: > On Tuesday 04 March 2008 10:45, MB Software Solutions General Account wrote: > >> Pete Theisen wrote: >> >>>> Getting her to call is the key. She doesn't seem to want to be bothered >>>> by it, as well as really looks for something to bitch about. >>>> >>> Hi Michael! >>> >>> Well, you could camp out at her machine and ask her to make it do what >>> she is complaining about. >>> >> She's 3.5 hours from me.....NFW am I going to do that. >> > > Hi Michael! > > Well, yes, but on the other hand, what if it is really messing up as she says > it is, How much is it worth for you to know that? > The feature at hand that is possibly at error is a printing of envelopes...that's all. No data is being screwed up...it's an end report. I've extended a vast amount of energy for support....and that's the whole freakin' reason for LogMeIn....so that I can be just as though I was there....seeing the same f*cking screen and messages as she is. If it's too much for her to call me as requested, then that's no longer my concern. There's a line you have to draw, and I think I've been extremely generous. It's like yelling at the doctor after you refuse to take the medicines or perform the actions he's prescribed.
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