I agree with Ken whole-heartedly!  In the last few weeks I have come across
users who do not know the difference between Windows and Word - as far as
they are concerned Word is Windows and vice-versa.  I have one who couldn't
understand why she a) couldn't see a PDF document from within Word and b)
couldn't open a PDF with Word.  Another one who when told to open Explorer
said 'I don't use Explorer - you told me to use Firefox'.  (I still think
File Manager was a better name for it!).  There are others who have never
heard of the idea of using File, Open to open a file and think the only way
is to double-click the file in My Documents - the list is endless!

John Weller
01380 723235
07976 393631  

> 
> But Paul, the vast, vast, vast majority of them *are*. I 
> still do some occasional application teaching, like Excel. 
> Most (Windows) users are deeply dense about how to use their 
> computers (Mac folks know more). I can't say in a class: 
> "Let's go to the <such-and-such> directory in Windows 
> Explorer, and double click on <some file>." In a class of 10, 
> 2 people would be doing it and 8 would be staring at me like 
> I was from another planet. Some people still are looking for 
> a phone book when you use the word "directory" -- no smiley 
> there -- seriously this happened recently.
> 



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