Christof Wollenhaupt wrote:
> Hi Paul,
> 
>> Hmm, maybe users get confused because they can't tell the difference
> between pdf files and word files because essential things that would build
> knowledge are hidden from them. Like file extensions.
> 
> Users get confused because they are forced to know what the difference
> between a Word document, and open office document and a PDF file is. As far
> as the user is concernced they have documents they can edit, and those they
> can't edit. In all cases they want to be able to print, view and email them.
> They couldn't care less what document type a document is and what
> application is necessary to open it. And they shouldn't need to care.

On Mac, they truly don't need to care. Well, 99% of the time at least. Preview 
opens 
up, displays and prints just about everything.

And the user doesn't even need to know how to open Preview.

Paul



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