On Aug 26, 2009, at 11:45 AM, Paul McNett wrote:
> Hmm, maybe users get confused because they can't tell the
> difference between pdf
> files and word files because essential things that would build
> knowledge are hidden
> from them. Like file extensions.
<g> Good point. But the subtle concept of "extensions" eludes most.
They do get a different icon ("picture") for it, though, even if they
can't see the extension. One would think that the picture concept
would open some brain cells (but there is a big assumption in that
statement <bg>).
The reality of it is that most organizations idea of "training" is to
have the last person who did that job teach the next one. The result
is that none of them know much of anything at all.
Ken
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