Thank you, Sir. An excellent and helpful message.
Richard Hutcheson
387 Savage Farm Drive
Ithaca, NY 14850
[EMAIL PROTECTED]
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, August 24, 2004 3:04 AM
Subject: PTR1 and PRS Updating Question
> Dear Customer,
>
> We are sorry you’ve experienced a loss time and confusion for PTR1
firmware
> up date as well as PRS.
>
> Firstly we acknowledge that there are indeed discrepancies between the
> instruction guide
> and CD contents as follows.
>
> a) Revised User’s Guide in DAISY and text file does not include in this
up
> grade CD
> that you can download it from
>
> http://www.plextalk.com/Downloads/PTR1UsersGuide.pdf 8 ( PDF format )
>
> http://www.plextalk.com/Downloads/PTR1UsersGuide.txt ( text format )
>
> b) Upgrade version of Plextalk Recording Software(PRS) does not include in
> this up
> grade CD that you can download it from:
> http://www.plextalk.com/europe/downloads_PRS2.02.html (14MB)
>
> Secondly we are learn such inconvenience situation by the user that it
only
> see the control
> panel menu, if the upgrade CD is in the drive.
> For user convenience we will fix it then release the revise firmware at
our
> website soonest.
> without change the version No.
>
>
> Thirdly we have to warn several point before up grade because there are
> some modification
> for the up grade process.
>
> 1) Be sure to read through Important notification and upgrade process on
CD
> guide.
> 2) Be sure to connect the AC adapter before upgrade.
> 3) Be sure to remove the PC card before upgrade.
> 4) Be sure to remove the USB cable before upgrade.
> 5) Be sure to confirm the mode of play as standard play by pushing number
3
> key.
> If the mode is special play, please change normal play by pushing
> number 3 key once.
> 6) Upgrade installation is automatically started, after the message that
> tells you about
> start of upgrade installation.
> The upgrade installation process will take approximately two minutes.
>
> Note: During upgrade, do not touch any key and do not turn off the PTR1.
>
> Finally, we will revise such discrepancies and clearly indicated those
> warning and new firmware
> soonest and if you feel you are not being given proper consideration,
> please contact to us.
>
> Thank you for your patience and cooperation
>
> Best regards
> Takeshi Nemoto
> Plextor Co.,Ltd, / Shinano Kenshi Co.,Ltd.
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [EMAIL PROTECTED]
> For additional commands, e-mail:
[EMAIL PROTECTED]
>
---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
