> Hello, 
>
> since kiozen asked me not to "produce too much noise" in the QMapShack
> issue list, I dare to continue discussion on this list. Is this OK?
>
>

This is not just for Wolfgang but for many others, too. No personal
offense intended.

In general it's a good practice to discuss things on the mailing list or
IRC first. The issue tracker is to keep track of real bugs (concerning
the source code of QMapShack!) and feature requests that have kind of a
chance to be implemented.

Managing issues consumes time. More time than a short answer on IRC or
the mailing list. For every issue I have to consider to
close/reject/resolve/whatever it. And I have to do it on a cyclic base
long after the user filing the issue lost interest. For you it's 5
minutes to file your crazy idea. It's probably more than factor 10 of
the time for me until it's closed.

Therefore try to discuss it prior to filing it. And if you file an issue
try to find a good compromise between writing too much and too less.
It's no fun to extract every single bit of information by asking a user
multiple times. But it's no fun either to read thru someones thinking
aloud resulting in multiple paragraphs with important and unimportant
information and a couple of other ideas. Phewwww. Try to focus on one
topic in one issue. Supply all details necessary but do not start to
brag about whatever moves you.

And as the Wiki tells you: Always keep in mind that filing an issue is
to ask someone to work for you. If you have nothing in your hands for
exchange make it as pleasant as possible at least.

Another topic that's often misunderstood leading to a somewhat grumpy
developers is the pure ignorance of what Open Source is about. It's not
asking for features, help and assistance for free and calling it
"contributing to the project". This is "generating work for the
project". Contributing is "taking away the work". It's not the developer
publishing the source code that has a dept with the users. It's the
users enjoying the software for free (beer and speech). The idea is to
return the favor by enhancing the code, fixing bugs, enhancing the GUI,
the artwork, the documentation. And if you do - finish the job. No one
wants to clean up behind you.

I do understand that not everyone is able to code, to write
documentation, etc. I do understand that often you just want to use
software without thinking about how to contribute. That is completely
fine with me. But I get instantly pissed by the sentence "By using the
software and reporting bugs and feature requests I contribute to the
project". No, you don't. Sending a patch is contributing. Asking for one
is not. If you do it, simply do it. But please spare me the bullshit
talk about contributing.

Hope that clarifies when to open an issue, what to write and what is to
be avoided.

Oliver






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