On Tue, Oct 09, 2001 at 04:18:14PM +0200, Andre Oppermann wrote: > Hello guys,
what about the gals (no, not me). > There are a number of generic accounts on the system (such as info@ > and sales@) which are only forwarded to a number of people but are > not a mailbox by themselfes. The problem that came up now is that > if one of those recipients sets a reply message also the senders of > mail to the generic address get a reply. Unfortunatly this confuses > the senders and is not intented since some else of that department > is taking care of the messages. I don't think this is what you want to hear, but ... Unrestricted automatic replies are a really bad idea, except for purposes of delivery notification. The best idea is to look at the mail if it is really directed at the account in question (by inspectinmg the To: and possibly the Cc: field). Additionally, rate limiting would be nice. Any *good* vacation program will do that both. > My question is what is the best way to detect a forwarded message > and hinder the reply program to reply to the mail? You won't need that then. > One way I could image is to add a header while forwarding like: > forwarded-to: <[EMAIL PROTECTED]> > and make the reply program to recognise this (like precedence > bulk). That header is called Delivered-To:, but there are ways to not get it. In these cases, preline is your friend. Jost -- | [EMAIL PROTECTED] Please help stamp out spam! | | Postmaster, JAPH, resident answer machine am RZ der RUB | | Pluralitas non est ponenda sine necessitate | | William of Ockham (1285-1347/49) |
