One quirk I have seen in Outlook is if he tries to shut down Outlook, the window will close but there might be a few Outlooks still running in the task manager.
This seems to be related to Outlook not playing nice with PDAs and hangs up requiring the user to restart Outlook, he will get another window but the original instance(s) are still running. Kill all of the OUTLOOKs in the task manager and then open it up again. You should be good until the next time. Phil -----Original message----- From: Jake Vickers [EMAIL PROTECTED] Date: Thu, 27 Mar 2008 09:16:14 -0400 To: qmailtoaster-list@qmailtoaster.com Subject: [qmailtoaster] Outlook 2003 hangs > I know this has been brought up before, but I see some fresh new shiny > faces on the list and maybe there is some new knowledge floating out there. > > I have a user that refuses to reboot Windows. He claims that it's a > problem on my end, not his, and he should never have to reboot (but he > also refuses to install updates since he says Windows and it's updates > are not production stable yet - go figure). > Anyway, he's running Office 2003, and every few days (about once a week > to two weeks) his Outlook will hang sending messages. POP3 still works > fine, but any and all messages hang in his outbox. A reboot solves > this, but he keeps insisting that it's my problem and not Outlook's. > This happens with plain messages, as well as ones with Word attachments. > I do not show any SMTP errors on my end (I don't even show a connection > in the logs to be honest) nor any other error messages. Outlook gives > the error that the SMTP server is not responding and for him to contact > his ISP. Other users can send emails fine using Outlook while his is > giving this error message. Once a message is hung, and other messages > he sends will also hang. > > Has anyone seen any type of solution to this? Other than changing to > Thunderbird and/or Linux that is. > I'm off to troll the KBs on MS's site and see if there are any solutions > there. > > > --------------------------------------------------------------------- > QmailToaster hosted by: VR Hosted <http://www.vr.org> > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- QmailToaster hosted by: VR Hosted <http://www.vr.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
