I am planning on forcing customers to SMTP auth ( in fact we are doing that by default on all tech calls now in advance), but am not going to just turn off the switch in one day. I have mine set to use smtp auth and mynetworks. I am going to send out an email instructing users how to reconfigure their clients and how to call for help (or look on my site for detailed instructions)...then at some point down the road when most of the tech calls are behind us, I am going to gradually start pulling netmasks out of my mynetworks file until customers are migrated over.
Not sure if that helps any, but that is my plan so I figured I'd share it. And yes Older Versions of Netscape don't seem to work, but 6+ has worked OK I believe so far (not sure on Mac, but I think newer Netscape versions work ok on our system). Steve CCI ----- Original Message ----- From: "Ken Hohhof" <[EMAIL PROTECTED]> To: "Alan Brown" <[EMAIL PROTECTED]> Cc: "Subscribers of Qpopper" <[EMAIL PROTECTED]> Sent: Thursday, February 06, 2003 4:19 PM Subject: Re: Relaying Denied > > Why would netscape 4 for Mac choke and not other versions? I think you > > may be chasing a strawman there. > > AFAIK all versions of Netscape 4 have the problem that if AUTH is offerred, > the client must be configured to authenticate. The only reason I mentioned > Macs is that Netscape 4 is the most common mail client on Mac OS/8 and > OS/9. Many Mac users hate Microsoft so much they won't use OE. Now > with OS/X, Apple has its own mail client which was pretty spartan in version > 1.1 but is more full-featured in version 1.2. > > Regarding dictating to a customer base that they must use SMTP AUTH, > you must have a captive customer base. If we turned that on one day we > would get thousands of angry tech support calls and a sizable percentage > would switch to another ISP if only out of spite. When you're in a > commodity > service business, and all your customers think they know what they're doing > even if they don't, and they think it's always your fault even though it > usually > isn't, then we can't take the attitude "what, are you too stupid to check a > box > and fill in your username and password?" > >
