I can understand why they are doing this and in some ways I agree as I have had auctions pulled from under me as the highest bidder and it is annoying to say the least.

However there are certainly other areas where they are failing. As an example I bought a car recently and when I went to collect it the rear bumper had been scraped in a car park that day, it wasn't there on the pictures so was probably true. I negotiated a reduction in price and was semi happy as the car was definitely not in A1 condition as it was described, but I purchased it anyway so that is down to me.

A few days later I received a request from the seller via an Ebay case saying that he wanted to cancel the transaction listing the reason as :

hello Russell,would you mind if i cancelled the ebay transaction,its nothing dodgy,i'm just trying to get some money back for what i lost on the scratch/scuff,if you allow it i will get some of my fees back, thanks, XXXX

You then have so long to agree or not and if you say nothing the transaction is cancelled. In the meantime I had left neutral feedback stating the car was not as described and they had the evidence of what the seller was doing to get his fees back in the case that was opened, I did not respond to the case so it was closed in the seller's favour and he got his fees back even though the car was sold through Ebay.

So they still have a lot of tightening up to do.


On 12/12/2012 11:22, Susan and Martin Scott wrote:
I suspect your case is probably unusual (though that doesn't make it any better for you), and unfortunately there may be a significant number using (and abusing) the system to their advantage. I can understand why they've
had to implement this. I think (unless I've got it wrong) that there is a
£75 maximum final fee.......
It grates a bit when you see an ad where the seller is obviously getting around the fees and just using it as a free advert service - eg a car for 1p, and when you read the ad they say if you bid you'll get a dustcap, but please come around and see my car and buy it!!!! Unfortunately Ebay don't
seem to notice these? or do they get rid of a lot we don't see?
Martin
----- Original Message ----- From: "jin" <jinmys...@btinternet.com>
To: "Quantum Owners Group" <quantumowners@googlegroups.com>
Sent: Wednesday, December 12, 2012 10:37 AM
Subject: [Quantum Owners] Re: Ebay auction cancelation charges.


Always the way with ebay
They try to amend processes with ways to line their pockets
What if you do genuinely have your car nicked when up for sale?
About 6 years ago I was unlucky enough to crash a car that I had for
sale on ebay with about 3 days to go and bids up to £1200 (I can laugh
about it now ….. just) consequently I had to cancel the auction and
call the scrap man,
so in this instance I would be £120 out of pocket to add insult to
injury?
Hmm,


On Dec 12, 9:13 am, "Jim Hearne" <j...@quantums.info> wrote:
From another forum I’m on, it now seems that if you cancel and end an

auction that has bids on it you will now be charged a final value fee based on the highest bid received. I guess this is to close the loophole where people list an item and then negotiate the sale off Ebay, then cancel any bids and end the auction.

Jim


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