> Looks like your Dell is a Ryzen with integrated AMD graphics, correct?

that's right: it's a AMD Ryzen 5 3500U with Radeon Vega Mobile

> Don't think the kernel included Qubes 4.0.3 has video drivers for it. To 
> confirm, you could try to install in text mode and see if you get further. 
> You should be able to switch to a terminal session (ctrl-alt-F2?) during 
> install to see the temporary logs.

I'm only able to get a bit further with a bunch of different tricks which I've 
described in my original post. The ctrl-alt-F2 during install has not worked 
for me.

> If text mode does get further, you might need to build a custom ISO with the 
> latest 5.x kernel to get the video drivers. There are also test builds of 
> Qubes 4.1 you can try. Believe they include 5.x as well.

I spent a yesterday afternoon looking into this. I built Qubes 4.1 (stable 
version) following the instructions in 
https://www.qubes-os.org/doc/qubes-builder/. I did this on the actual machine 
and had to re-install the OS with Fedora 31 as the building tool didn't support 
my original OS (Linux Mint 19.3, debian based). I was able to build and 
generate the ISO file successfully using the standard configuration. Loaded the 
ISO file into an USB using dd and it booted fine up to GRUB.
Unfortunately, I was not able to go further from GRUB and got identical 
behaviour as before. Tried standard install, USB testing and troubleshooting 
mode but non of these worked.

You mention that the video drivers might be included in Qubes 5.x- would you be 
able to point me to building instructions for this? I was not able to find any 
information on how to configure the building tool for version 5. I've only 
followed the standard+stable configuration- do you know how to add the 
necessary drivers as part of the building process?

I came across this post https://www.qubes-os.org/doc/install-nvidia-driver/ 
which suggests a fix to issues with NVIDIA/AMD video drivers. I was hoping to 
use this to built-in the necessary drivers into the Qubes 4.1 OS build but was 
not able to get that far. Any ideas on how to do this?

Many thanks for your suggestions!


‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On Wednesday, 12 February 2020 15:58, 'awokd' via qubes-users 
<qubes-users@googlegroups.com> wrote:

> 'aihey' via qubes-users:
>
> > Unfortunately this has not worked for me but thanks for your suggestion.
> > Does anyone happen to know if the installation messages are saved 
> > somewhere? I would like to find out what triggers the installation to 
> > freeze (it all happens very quickly before it goes blank).
> > ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> > On Tuesday, 11 February 2020 13:11, fiftyfourthparal...@gmail.com wrote:
> >
> > > My Dell is newer and simply doesn't have legacy boot. I know that the 
> > > altered parameter is used during boot because it was the only thing I 
> > > changed to make my installations turn from failures to successes.
>
> Looks like your Dell is a Ryzen with integrated AMD graphics, correct?
> Don't think the kernel included Qubes 4.0.3 has video drivers for it. To
> confirm, you could try to install in text mode and see if you get
> further. You should be able to switch to a terminal session
> (ctrl-alt-F2?) during install to see the temporary logs.
>
> If text mode does get further, you might need to build a custom ISO with
> the latest 5.x kernel to get the video drivers. There are also test
> builds of Qubes 4.1 you can try. Believe they include 5.x as well.
>
> ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
> -   don't top post
>     Mailing list etiquette:
>
> -   trim quoted reply to only relevant portions
> -   when possible, copy and paste text instead of screenshots
>
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