to the OP: based on my experience, here's a suggestion:
get in touch with support, they will inevitably direct your case to their second level support team, who will ask you to do a bunch of things - i'm guessing since you've done the resets & re-installs and still have an issue they will offer to replace the product (atleast that is what happened to me). they will send you a UPS label via email and promise to send you a replacement once their warehouse receives your radio (i've sent mine in and am waiting for my replacement). hope this helps. -- diveganesh ------------------------------------------------------------------------ diveganesh's Profile: http://forums.slimdevices.com/member.php?userid=35598 View this thread: http://forums.slimdevices.com/showthread.php?t=75955 _______________________________________________ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio