John: If you go into explorer, right-click on a CHM file and select "open with", what does it show? Attached is a pic of what my windows 10 computer shows Karen
-----Original Message----- From: johnd...@gmail.com <johndoc...@gmail.com> To: RBASE-L <rbase-l@googlegroups.com> Sent: Tue, Jun 7, 2022 7:05 pm Subject: Re: [RBASE-L] - Help not Working Hi Razzak, I removed the two fonts in that folder and re-booted my laptop but still no luck with the first three items on the Help menu. The tutorial works though. Is there any difference in the 'mechanism' for running the help files ? (The chm files are exactly the same as the ones on the laptop where Help does work.) Thank you.John Docherty On Wednesday, June 8, 2022 at 8:05:16 AM UTC+12 johnd...@gmail.com wrote: Hi Razzak, Thanks for your reply. RBase is on the D drive. (I have a C & D on this laptop.) I did install a new font a while ago so I will try that later. (Just off out now - already late....) I will let you know if that solves the issue. Thanks for your help. RegardsJohn Docherty On Wednesday, June 8, 2022 at 1:38:29 AM UTC+12 A. Razzak Memon wrote: Hello John, Is the R:BASE installation on the local C:\ drive, a secondary drive, or perhaps a network shared drive? Do you have custom fonts installed on the computer? Navigate to the "C:\Users\<username>\AppData\Local\Microsoft\Windows\Fonts\" location and remove any custom fonts loaded in the folder. Very Best R:egards, Razzak. R:BASE Technologies, Inc. https://www.rbase.com At 01:32 AM 6/7/2022, johnd...@gmail.com wrote: >I was wondering if anyone has any suggestions as to why Help does >not work on one of my laptops. (It is fine with the same version on >the other one I use, so not an R:Base issue.) Any suggestions as to >what I should try would be much appreciated. (I have reinstalled the >latest version of Help but nothing changed.) > >Thank you. >Regards >John Docherty -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbase-l+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/02cafcd6-4f95-4ce6-bf05-024f91a497c7n%40googlegroups.com. -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbase-l+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/1793811104.231039.1654697483281%40mail.yahoo.com.
