Thanks Dennis, I can pass some of your comments from your earlier email to their IT person. They have a corporate server running Citrix and four locations with Terminal Services on 2-3 PC's. RBase is on the corporate server.
Dennis ***** At 11:09 AM 10/5/2010, you wrote: OR is he running his own work computer from home using citrix to remote to it? The key question is, what computer is RBASE running on? If it is the Citrix, then my previous answer was correct. If, instead he is remoting to stand alone computer, then there is something going wrong there. It could be the same operator errors, or is could be memory or network adapter issues. Dennis From: [email protected] [mailto:[email protected]] On Behalf Of Dennis McGrath Sent: Tuesday, October 05, 2010 9:22 AM To: RBASE-L Mailing List Subject: [RBASE-L] - RE: Citrix- Remote desktop If it is only one user, it must be the operator. Is he logging off the Citrix session without closing RBase first? That will force RBase to be closed by the system which is not a good thing. Or is he disconnecting his session instead and the system is logging him off after a preset time? Same result. Dennis From: [email protected] [mailto:[email protected]] On Behalf Of Dennis Fleming Sent: Tuesday, October 05, 2010 9:03 AM To: RBASE-L Mailing List Subject: [RBASE-L] - Citrix- Remote desktop One of our users with RBase running on Citrix- Remote desktop, has periodic data base corruption. Usually index file 3 (occasionally file 2) which usually indicates a network speed issue and unable to synchronize the data base. But, since each user is actually a session on the server, shouldn't it be faster? Just printer, keyboard/mouse, and screen forms sent to/from the remote PC? TIA, Dennis ***** Dennis Fleming IISCO www.TheBestCMMS.com Phone: 570 775-7593 Mobile: 570 351-5290 --- RBASE-L ================================================ TO POST A MESSAGE TO ALL MEMBERS: Send a plain text email to [email protected] (Don't use any of these words as your Subject: INTRO, SUBSCRIBE, UNSUBSCRIBE, SEARCH, REMOVE, SUSPEND, RESUME, DIGEST, RESEND, HELP) ================================================ TO SEE MESSAGE POSTING GUIDELINES: Send a plain text email to [email protected] In the message SUBJECT, put just one word: INTRO ================================================ TO UNSUBSCRIBE: Send a plain text email to [email protected] In the message SUBJECT, put just one word: UNSUBSCRIBE ================================================ TO SEARCH ARCHIVES: Send a plain text email to [email protected] In the message SUBJECT, put just one word: SEARCH-n (where n is the number of days). In the message body, place any text to search for. ================================================
