Och, James! How frustrating for you and all involved! May I ask what Berthoud's response and support as been?
My experience with my saddle, which I've had over a year, in extensive use, is it is by far my preferred saddle, though I've only a data point of one saddle. Prior to reading this, I'd figured I would use my Rivet saddles and then get Berthoud saddles once I needed to. Hearing your experience has me wondering about that plan, so knowing Berthoud's customer service record would be very helpful. With abandon, Patrick -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at https://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.