Leah,
If it turns out to be the headset (which is my bet), then like Joe said, 
it's a thing that happens sometimes with new builds. I just wanted to add 
that it's unlikely that anything is damaged after a short ride with it just 
a bit loose. Def important to get it fixed ASAP, but I think there's no 
need to hyperventilating over whether you damaged your steer tube. :)

I had Riv install the headset/fork on my Bubbe and still had to get the 
local shop to tighten it up after the first few rides.

Paul in AR

On Sunday, March 14, 2021 at 12:09:19 AM UTC-6 Joe Bernard wrote:

> "Maul the color."
>
> I suppose it's always possible but the job had already been done once and 
> nothing bad happened so it should be fine. The wrenches they'll use are 
> good stuff that fit on the flats of the cups well. 
>
> What will happen is that bottom cup right on the headtube will be turned a 
> bit to snug it down, then he'll hold that one steady while he slowly turns 
> the top one to secure the adjustment in place. It's easy to get wrong on 
> the first try, I usually end up with mine too loose, too. They'll fix it 
> for ya. 
>
> On Saturday, March 13, 2021 at 9:55:16 PM UTC-8 Bicycle Belle Ding Ding! 
> wrote:
>
>> The stem is moving down by the headset. I put the brakes on and it’s not 
>> so noticeable, but if I lift it by the handlebars I can see and feel that 
>> stem move. The bolts at the stem are tight and max insertion is inside the 
>> tube, so that’s not the problem. I don’t know much about headsets, but I 
>> bet this is the source.
>>
>> Next question: do you think REI is going to maul the color of my new ano 
>> parts with their wrenches?!
>>
>> Sent from my iPad
>>
>> On Mar 13, 2021, at 9:33 PM, Ray Varella <rayvar...@gmail.com> wrote:
>>
>> If you hold your front brake on and rock the bike back and forth you 
>> should be able to see if the headset is loose or the stem is loose. The 
>> stem is tightened with the bolt in the center, you can do that yourself, 
>> just make sure the max height/minimum insertion line is below the headset. 
>>
>> If it’s the headset, you should take it to a shop. REI should be able to 
>> handle that just fine. 
>> You need two headset wrenches, one for the top nut and one for the nut 
>> below the spacers. 
>> I adjust my headset play and hold the lower nut while tightening the top 
>> nut against the spacers. It takes a bit of experience to do this 
>> confidently. 
>> It needs to be tight enough to prevent play but not so tight that it 
>> binds. 
>>
>> Hope that helps,
>>
>> Ray
>>
>> On Saturday, March 13, 2021 at 9:13:17 PM UTC-8 Bicycle Belle Ding Ding! 
>> wrote:
>>
>>> Here is the headset. 
>>>
>>>
>>> Sent from my iPhone
>>>
>>> On Mar 13, 2021, at 9:12 PM, Bicycle Belle Ding Ding! <
>>> jonasa...@gmail.com> wrote:
>>>
>>> I got anodized headset rings/spacers (and I may be botching the names 
>>> here, but I’ll include a photo in the post after this and you’ll see) and 
>>> had them installed. I felt that the bike was a little vibratory but it 
>>> wasn’t until tonight that I found the source. I happened to lift the front 
>>> end by the bars and felt the bars shift somehow. I had a hex key and 
>>> checked both bolts in the stem - they were tight. I got home, looked it 
>>> over and found that the stem is moving around in the headset. It did NOT do 
>>> this when I had the old headset. 
>>>
>>>
>>> I went online and read horror stories. I stopped reading when my heart 
>>> started racing. Something about wrecking the steerer, which sounded 
>>> catastrophic and permanent whatever that is. Is this a minor problem that 
>>> can be fixed with a wrench, would you guess? Or am I going to need to 
>>> change out my headset - maybe this one is too big? Ugh, please not that. 
>>>
>>> I will either have to drive 40 minutes across town to the mechanics who 
>>> did the service tomorrow, or if you say it’s an easy fix, I could trust the 
>>> REI which is only 20 minutes away.
>>>
>>> Hoping the answer is straightforward and the problem easily fixable,
>>> Leah
>>>
>>>
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