Which shop got that brake housing all bunched up on the front (ripples of 
plastic piling out of the noodle)? They might be in a rush...
-Kai

On Sunday, March 14, 2021 at 2:54:56 PM UTC-4 Joe Bernard wrote:

> Clarifying my response about REI, It's in response to concerns about the 
> ano finish on her headset. I'm sure REI would be careful, too, I just know 
> the other shop knows those bikes well and are meticulous about them. 
>
>
> On Sunday, March 14, 2021 at 10:31:33 AM UTC-7 philipr...@gmail.com wrote:
>
>> Agreed, there's almost certainly nothing to worry about here Leah, simple 
>> adjustment. Don't dis REI too much, my local branch has an excellent bike 
>> mechanic who is always thrilled to work on something other than store bike 
>> assembly.
>>
>> On Sunday, March 14, 2021 at 8:24:18 AM UTC-7 Paul Clifton wrote:
>>
>>> Leah,
>>> If it turns out to be the headset (which is my bet), then like Joe said, 
>>> it's a thing that happens sometimes with new builds. I just wanted to add 
>>> that it's unlikely that anything is damaged after a short ride with it just 
>>> a bit loose. Def important to get it fixed ASAP, but I think there's no 
>>> need to hyperventilating over whether you damaged your steer tube. :)
>>>
>>> I had Riv install the headset/fork on my Bubbe and still had to get the 
>>> local shop to tighten it up after the first few rides.
>>>
>>> Paul in AR
>>>
>>> On Sunday, March 14, 2021 at 12:09:19 AM UTC-6 Joe Bernard wrote:
>>>
>>>> "Maul the color."
>>>>
>>>> I suppose it's always possible but the job had already been done once 
>>>> and nothing bad happened so it should be fine. The wrenches they'll use 
>>>> are 
>>>> good stuff that fit on the flats of the cups well. 
>>>>
>>>> What will happen is that bottom cup right on the headtube will be 
>>>> turned a bit to snug it down, then he'll hold that one steady while he 
>>>> slowly turns the top one to secure the adjustment in place. It's easy to 
>>>> get wrong on the first try, I usually end up with mine too loose, too. 
>>>> They'll fix it for ya. 
>>>>
>>>> On Saturday, March 13, 2021 at 9:55:16 PM UTC-8 Bicycle Belle Ding 
>>>> Ding! wrote:
>>>>
>>>>> The stem is moving down by the headset. I put the brakes on and it’s 
>>>>> not so noticeable, but if I lift it by the handlebars I can see and feel 
>>>>> that stem move. The bolts at the stem are tight and max insertion is 
>>>>> inside 
>>>>> the tube, so that’s not the problem. I don’t know much about headsets, 
>>>>> but 
>>>>> I bet this is the source.
>>>>>
>>>>> Next question: do you think REI is going to maul the color of my new 
>>>>> ano parts with their wrenches?!
>>>>>
>>>>> Sent from my iPad
>>>>>
>>>>> On Mar 13, 2021, at 9:33 PM, Ray Varella <rayvar...@gmail.com> wrote:
>>>>>
>>>>> If you hold your front brake on and rock the bike back and forth you 
>>>>> should be able to see if the headset is loose or the stem is loose. The 
>>>>> stem is tightened with the bolt in the center, you can do that yourself, 
>>>>> just make sure the max height/minimum insertion line is below the 
>>>>> headset. 
>>>>>
>>>>> If it’s the headset, you should take it to a shop. REI should be able 
>>>>> to handle that just fine. 
>>>>> You need two headset wrenches, one for the top nut and one for the nut 
>>>>> below the spacers. 
>>>>> I adjust my headset play and hold the lower nut while tightening the 
>>>>> top nut against the spacers. It takes a bit of experience to do this 
>>>>> confidently. 
>>>>> It needs to be tight enough to prevent play but not so tight that it 
>>>>> binds. 
>>>>>
>>>>> Hope that helps,
>>>>>
>>>>> Ray
>>>>>
>>>>> On Saturday, March 13, 2021 at 9:13:17 PM UTC-8 Bicycle Belle Ding 
>>>>> Ding! wrote:
>>>>>
>>>>>> Here is the headset. 
>>>>>>
>>>>>>
>>>>>> Sent from my iPhone
>>>>>>
>>>>>> On Mar 13, 2021, at 9:12 PM, Bicycle Belle Ding Ding! <
>>>>>> jonasa...@gmail.com> wrote:
>>>>>>
>>>>>> I got anodized headset rings/spacers (and I may be botching the 
>>>>>> names here, but I’ll include a photo in the post after this and you’ll 
>>>>>> see) 
>>>>>> and had them installed. I felt that the bike was a little vibratory but 
>>>>>> it 
>>>>>> wasn’t until tonight that I found the source. I happened to lift the 
>>>>>> front 
>>>>>> end by the bars and felt the bars shift somehow. I had a hex key and 
>>>>>> checked both bolts in the stem - they were tight. I got home, looked it 
>>>>>> over and found that the stem is moving around in the headset. It did NOT 
>>>>>> do 
>>>>>> this when I had the old headset. 
>>>>>>
>>>>>>
>>>>>> I went online and read horror stories. I stopped reading when my 
>>>>>> heart started racing. Something about wrecking the steerer, which 
>>>>>> sounded 
>>>>>> catastrophic and permanent whatever that is. Is this a minor problem 
>>>>>> that 
>>>>>> can be fixed with a wrench, would you guess? Or am I going to need to 
>>>>>> change out my headset - maybe this one is too big? Ugh, please not that. 
>>>>>>
>>>>>> I will either have to drive 40 minutes across town to the mechanics 
>>>>>> who did the service tomorrow, or if you say it’s an easy fix, I could 
>>>>>> trust 
>>>>>> the REI which is only 20 minutes away.
>>>>>>
>>>>>> Hoping the answer is straightforward and the problem easily fixable,
>>>>>> Leah
>>>>>>
>>>>>>
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