Here's the latest comments from my customer on this. Seems to be just a problem 
under reduced array output.
Thanks again for everybody's valuable input.

R. Walters
r...@solarray.com
Solar Engineer

Begin forwarded message:

> From: "Roger L. Johnson" <rogerjohn...@itltd.com>
> Date: April 5, 2010 9:02:03 AM MDT
> To: Ray Walters <r...@solarray.com>
> Cc: Andy O'Reilly <a...@positiveenergysolar.com>
> Subject: Re: [RE-wrenches] Outback Grid Problems
> 
> Ray – I appreciate all the comments and recommendations relative to the grid 
> voltage parameters. However, in my opinion, there is no data to support the 
> contention that this is a source of the FX BULK CHARGING behavior. My reasons 
> for coming to this conclusion are the following:
> 
> After a week and a half of careful monitoring, I have not seen any grid 
> input/output voltage which varies from 123 +1 VAC.
> No. 1 has been the case under all current conditions, ranging from heavy 
> house load use to sell mode currents as high as 10 aac.
> We have never seen a “STOP SELL” code which indicates over or under limit VAC.
> 
> We have now had over a week of consecutive days of NO SNOW LOAD, that is to 
> say, the arrays have been clear every morning. We start each morning with a 
> battery voltage of 25.6 which, as the first sun falls on the arrays, quickly 
> moves up to the FLOAT level and the new array CC’s go into GT MODE and the 
> systems starts selling. The system sells consistently depending on cloud 
> cover and stops selling at the end of the day (sunset). The STOP SELL code at 
> the end of the day is No. 8 or SAVE COMMAND (per the MATE manual).
> 
> Yesterday (Sunday), we generated 31 kWH off the arrays and sold 5 kWH back to 
> KCE over the 24 hour period. We had a fairly heavy “house load” yesterday 
> since we pumped the deep well for about 2 hours. This morning, we started 
> selling at 0815 hours and expect to be selling throughout the day.
> 
> I took the time to go over my daily logs on the system since the “turn on” in 
> December. The issue associated with the BULK CHARGING CYCLE seems to always 
> have been associated with heavy snow load and the slow melt off during the 
> following days. This takes us back to the question that OutBack seems to have 
> trouble answering: What are the conditions (parameter values) that FX uses to 
> kick the system into a day long BULK CHARGING CYCLE? During the times when I 
> experienced this behavior, I saw STOP SELL CODES of 7,8, and 10. Again we 
> have never seen code No. 3, VAC over voltage. If we knew this information, we 
> might very well be able to understand the behavior. 
> 
> In summary, I do not think we have a system issue as much as I think we have 
> a vendor issue (not willing to disclose needed info). I suggest that I 
> continue to monitor the system on a daily basis and I will let you know if we 
> experience anything interesting. I do think it is worthwhile for you to 
> continue to obtain the information relative to the FX BULK CHARGING criteria 
> from OutBack.
> 
> RLJ
> 
> 
> on 4/4/10 10:53 PM, Ray Walters at r...@solarray.com wrote:
> 
>> Here's something else that would be easy to try, and wouldn't hurt anything.
>> 
>> R. Walters
>> r...@solarray.com
>> Solar Engineer
>> 
>> 
>> 
>> 
>> Begin forwarded message:
>> 
>>> From: "Steve Higgins" <shigg...@outbackpower.com>
>>> Date: April 4, 2010 10:02:43 AM MDT
>>> To: "RE-wrenches" <re-wrenches@lists.re-wrenches.org>
>>> Subject: Re: [RE-wrenches] Outback Grid Problems
>>> Reply-To: RE-wrenches <re-wrenches@lists.re-wrenches.org>
>>> 
>>> Not that I'm aware of... We just use it as a quick fix for those customers 
>>> with a less than perfect grid connection.   Unfortunately with some grid 
>>> connections even this doesn't fix the problem. 
>>> 
>>> It Open the voltage window from 108 to 132 and frequency to +/- 2 Hz. 
>>> 
>>> It would be nice to know what the disconnect, or stop sell reason is... it 
>>> would give us a better understanding of what is going on.
>>> 
>>> 
>>> Steve Higgins. 
>>> Sr Application Engineer. 
>>> Sub-Saharan Africa Business Dev Mgr. 
>>> Outback Power Systems. 
>>>  19009 62nd Ave Ne 
>>> Arlington Wa 98223
>>> 360-618-4313
>>> 
>>> 
>>> 
>>> -----Original Message-----
>>> From: re-wrenches-boun...@lists.re-wrenches.org 
>>> [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of 
>>> penobscotso...@midmaine.com
>>> Sent: Sunday, April 04, 2010 8:26 AM
>>> To: RE-wrenches
>>> Subject: Re: [RE-wrenches] Outback Grid Problems
>>> 
>>> That's a great tip Steve. Is there a downside to changing this setting?
>>> 
>>> Daryl
>>> 
>>> 
>>> 
>>>> Ray,
>>>> 
>>>> If you go to the Status FX Sell menu what is the disconnect reason when
>>>> it does this?
>>>> 
>>>> Also have you set the Grid Tie Authority from IEEE to User, when
>>>> customers are all the way out at the end of the line sometimes the grid
>>>> isn't as pretty and UL1741 and 1547 require so if the Grid Tie Authority
>>>> is IEEE the inverter can disconnect prematurely.  Changing this to User
>>>> will open up the disconnect windows a bit so you don't disconnect
>>>> prematurely.
>>>> 
>>>> Steve Higgins.
>>>> Sr Application Engineer.
>>>> Sub-Saharan Africa Business Dev Mgr.
>>>> Outback Power Systems.
>>>> 19009 62nd Ave Ne
>>>> Arlington Wa 98223
>>>> 360-618-4313
>>>> 
>>>> -----Original Message-----
>>>> From: re-wrenches-boun...@lists.re-wrenches.org
>>>> [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of R Ray
>>>> Walters
>>>> Sent: Tuesday, March 30, 2010 11:54 AM
>>>> To: RE-wrenches
>>>> Subject: Re: [RE-wrenches] Outback Grid Problems
>>>> 
>>>> I considered that there could be something happening due to the grid, as
>>>> this guy is way out on the end of the line going into his own utility
>>>> transformer.
>>>> But then the inverter should show a fault light, and it should try back
>>>> again, once the grid voltage drops.
>>>> Instead it initiates a full charge cycle and will not connect till the
>>>> next day.
>>>> 
>>>> R. Walters
>>>> r...@solarray.com
>>>> Solar Engineer
>>>> 
>>>> 
>>>> 
>>>> 
>>>> On Mar 30, 2010, at 10:57 AM, Brian Teitelbaum wrote:
>>>> 
>>>>> HI Ray,
>>>>> 
>>>>> Have you checked the grid voltage to see if there is variation during
>>>> the day which would be enough to kick the inverters out of connection?
>>>>> 
>>>>> Brian Teitelbaum
>>>>> AEE Solar
>>>>> 
>>>>> 
>>>>> 
>>>>> -----Original Message-----
>>>>> From: re-wrenches-boun...@lists.re-wrenches.org
>>>> [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of R Ray
>>>> Walters
>>>>> Sent: Tuesday, March 30, 2010 9:43 AM
>>>>> To: RE-wrenches
>>>>> Subject: [RE-wrenches] Outback Grid Problems
>>>>> 
>>>>> We currently have a Grid Tie system with a pair of Outback inverters
>>>> that are regularly dropping out of sell mode, and letting the arrays
>>>> spend all day charging the battery bank.
>>>>> It seems to do this several times a week, and the customer is losing
>>>> substantial production, and gassing the batteries too much.
>>>>> It will reset itself the next day, or the customer resets it by
>>>> turning off the inverters manually.
>>>>> The system is 24 v, with an old array of 1800 watts running through 2
>>>> FM60s, and a new array of 2800 watts running through another pair of
>>>> FM60s.
>>>>> The battery bank is HUP about 4100 Ah @ 24 v (3 strings of 1375 Ah
>>>> each) Big battery, I know, but the customer is an electrical engineer,
>>>> who wanted maximum storage capacity.
>>>>> 
>>>>> Outback tech support has not resolved the issue, and this has turned
>>>> into several service calls, and customer frustration.
>>>>> We've tried running the controllers through the HUB, and also
>>>> independently, and that doesn't make a difference.
>>>>> I have numerous Outback GT installs dating back to 2003, and have
>>>> never had a problem like this.
>>>>> Any help or advice would as always be greatly appreciated.
>>>>> 
>>>>> Thank you in advance fellow Wrenches,
>>>>> 
>>>>> R. Walters
>>>>> r...@solarray.com
>>>>> Solar Engineer
>>>>> 
>>>>> 
>>>>> 
>>>>> 
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