It almost sounds like the inverters are not happy with the quality of the generator output.-GlennSent from my 'smart'phone, so please excuse typos and spelling errors.------ Original message------From: Mac LewisDate: Sat, Aug 3, 2019 5:35 PMTo: RE-wrenches;Cc: Subject:[RE-wrenches] Pass-through state Dual FXR systemHi Wrenches,I've got an issue that I'm remotely trying to troubleshoot but I must be missing something.Specs:Off-gridDual Outback FXR 3648s recently installedFM100, with about 4k of solar2 x 16 kWh Blue Ion Batteries, installed this past weekKohler 14 generatorOutback Mate 3sThe issue is that the FXR inverters aren't charging the batteries when the generator is running, they are just passing the power through to the loads. I have verified that AC Input is in "Use" not "Drop" when generator is running, I have disabled all of the advanced charging (ie Global charge, float coordination, auto-charge termination and auto grid-tie control) . I have told it to "start bulk" bo th remotely and through the owner on site. I have done a reboot multiple times of the whole system as well as the Mate 3s. I even had the owner try a factory reset and firmware update on the Mate 3s. The firmware was successfully updated and it appears the factory reset on the mate.Nothing has changed how it behaves with the generator, generator just follows the load and no AC charging takes place. Oddly, this was working fine when we left, we had topped the batteries off with the generator.Any ideas what I might be missing?Thanks for your suggestions-- Mac Lewis"Yo solo sé que no sé nada." -Sócrates
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