Hi Mac If you want to contact me off line. I could give it a look. Shoot me your phone number Lones
From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> On Behalf Of Mac Lewis Sent: Saturday, August 3, 2019 2:35 PM To: RE-wrenches <re-wrenches@lists.re-wrenches.org> Subject: [RE-wrenches] Pass-through state Dual FXR system ** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or requests for sensitive information to the Help Desk. ** ________________________________ Hi Wrenches, I've got an issue that I'm remotely trying to troubleshoot but I must be missing something. Specs: Off-grid Dual Outback FXR 3648s recently installed FM100, with about 4k of solar 2 x 16 kWh Blue Ion Batteries, installed this past week Kohler 14 generator Outback Mate 3s The issue is that the FXR inverters aren't charging the batteries when the generator is running, they are just passing the power through to the loads. I have verified that AC Input is in "Use" not "Drop" when generator is running, I have disabled all of the advanced charging (ie Global charge, float coordination, auto-charge termination and auto grid-tie control) . I have told it to "start bulk" both remotely and through the owner on site. I have done a reboot multiple times of the whole system as well as the Mate 3s. I even had the owner try a factory reset and firmware update on the Mate 3s. The firmware was successfully updated and it appears the factory reset on the mate. Nothing has changed how it behaves with the generator, generator just follows the load and no AC charging takes place. Oddly, this was working fine when we left, we had topped the batteries off with the generator. Any ideas what I might be missing? Thanks for your suggestions -- Mac Lewis "Yo solo sé que no sé nada." -Sócrates
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