You may have a stacking error, l would verify that first
Jerry

On Tue, Apr 28, 2020, 8:11 AM Chris Schaefer <ch...@solarandwindfx.com>
wrote:

> G'Day All,
>
> Recently ran into an issue on a system installed by others. It's an
> Outback FW1000 circa 2015 with a twin stack of VFX3648's. The system is
> offgrid and charged solely by a 15kw propane fired generator with plenty of
> hours on it. I'll be adding PV to it in the coming weeks. The system
> originally came with a Mate Oval using the AGS. In late 2018 a second
> installer replaced the oval with a Mate3, serial#  M307410. The system has
> been working with the AGS feature flawlessly.
>
> A couple weeks back I received a call because the Mate3 had locked up. So
> I arrived last week with a new Mate3s in hand, serial# MA2007F0100150 not a
> Mate3. I removed the SD card from the Mate3 and installed it to the Mate3s.
> It appeared that someone had saved a profile so I loaded it into the newest
> Mate3s. After reviewing the settings I was satisfied with them and fired
> everything up and then manually started the genny. After an hour or so I
> shut down the genny again manually. The AC power went out and on the Mate3s
> I received an event, "AC Out shorted Error". This seemed odd as there were
> no other changes to the system other than to swap out of the Mate. Tried
> this several times with the same results. Next I decided to turn off the
> home's main breaker @ the SEP. Did not get any error's at the Mate3s. Next
> I turned on the 200A main @ the SEP. Still good. Then one by one all the
> breakers in the SEP. No error's and the power is back on. Fired up the
> genny, then turned it off and the same error reappears.
>
> Here's where it gets really interesting. The client still had the old oval
> Mate lying around so just for fun I reinstalled it and everything ran
> perfectly. Say what?!?! At this point I'm leaning to either an
> incompatibility issue with the new Mate3s and the older VFX inverters or
> just a bad Mate3s. What say you?
>
> Thanks,
> Christopher-
>
> Chris Schaefer’s
> <http:www.solarandwindfx.com>
>
> *Tel/Fax 585-229-2083 or Cell 585-748-1870 *
> *5115 South Hill Road ~ Canandaigua New York 14424**www.solarandwindfx.com
> <http://www.solarandwindfx.com> ~ E-mail: ch...@solarandwindfx.com
> <ch...@solarandwindfx.com>*
>
>
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