YEP, you need a hub 10.3 to work properly with a Mate 3S. And the hub 10 
jumpers may need to be reconfigered from the factory positions.
On 4/28/2020 12:09:13 PM, Mac Lewis <maclew...@gmail.com> wrote:
What version Hub?

On Tue, Apr 28, 2020, 9:55 AM Jerry Shafer <jerrysgarag...@gmail.com 
[mailto:jerrysgarag...@gmail.com]> wrote:

You may have a stacking error, l would verify that first
Jerry

On Tue, Apr 28, 2020, 8:11 AM Chris Schaefer <ch...@solarandwindfx.com 
[mailto:ch...@solarandwindfx.com]> wrote:

G'Day All,

Recently ran into an issue on a system installed by others. It's an Outback 
FW1000 circa 2015 with a twin stack of VFX3648's. The system is offgrid and 
charged solely by a 15kw propane fired generator with plenty of hours on it. 
I'll be adding PV to it in the coming weeks. The system originally came with a 
Mate Oval using the AGS. In late 2018 a second installer replaced the oval with 
a Mate3, serial# M307410. The system has been working with the AGS feature 
flawlessly.

A couple weeks back I received a call because the Mate3 had locked up. So I 
arrived last week with a new Mate3s in hand, serial# MA2007F0100150 not a 
Mate3. I removed the SD card from the Mate3 and installed it to the Mate3s. It 
appeared that someone had saved a profile so I loaded it into the newest 
Mate3s. After reviewing the settings I was satisfied with them and fired 
everything up and then manually started the genny. After an hour or so I shut 
down the genny again manually. The AC power went out and on the Mate3s I 
received an event, "AC Out shorted Error". This seemed odd as there were no 
other changes to the system other than to swap out of the Mate. Tried this 
several times with the same results. Next I decided to turn off the home's main 
breaker @ the SEP. Did not get any error's at the Mate3s. Next I turned on the 
200A main @ the SEP. Still good. Then one by one all the breakers in the SEP. 
No error's and the power is back on. Fired up the genny, then turned it off and 
the same error reappears.

Here's where it gets really interesting. The client still had the old oval Mate 
lying around so just for fun I reinstalled it and everything ran perfectly. Say 
what?!?! At this point I'm leaning to either an incompatibility issue with the 
new Mate3s and the older VFX inverters or just a bad Mate3s. What say you?

Thanks,
Christopher-
Chris Schaefer’s
[http:www.solarandwindfx.com]
Tel/Fax 585-229-2083 or Cell 585-748-1870
5115 South Hill Road ~ Canandaigua New York 14424
www.solarandwindfx.com [http://www.solarandwindfx.com] ~ E-mail: 
ch...@solarandwindfx.com [mailto:ch...@solarandwindfx.com]

Thomas Jefferson, the author of our great Constitution, once said, "democracy" 
will cease to exist when you take away from those who are willing to work and 
give to those who would not."
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