Hi Chris,

I recommend enabling Gen support mode and lowering the gen support level
until the generator sounds good.  I suspect that the generator can't handle
full battery charging and loads simultaneously.  You may also want to turn
down the AC2 In breaker size for the Gen Input, this will determine how
much the XW allows to be pulled through the Input terminals.  Also, be sure
they are using AC2 right now for the generator input, otherwise, you may
need to adjust the AC1 parameters instead (or swap terminals).  There is
also a Gen Amps setting that can be lowered, and you can lower the max
charge rate as well.

I believe that Schneider treats the AC input as either a grid (can be
backfed on AC1 terminals) or a generator (cannot be backfed on AC2
terminals), so I'm not sure if there is equivalent to the Outback Input
modes.  There are some advanced grid interconnection settings but I don't
think that applies here.

Let us know what you find out.




On Mon, Jun 28, 2021 at 3:36 PM William Miller <will...@millersolar.com>
wrote:

> Chris:
>
>
>
> I have little Schneider experience but I will describe a problem with an
> Outback system that might be relevant:  When the Outback Radian inverters
> would charge from the generator, in certain modes (there are a several
> generator utilization settings)  the charging circuits would inject large
> amounts of THD onto the inverter output circuit.  This would cause breaker
> tripping and other problems.
>
>
>
> To track this down we had to rent a pricey power quality analyzer.  Here
> is a link
> <https://millersolar.com/MillerSolar/case_studies/25_GFI%20Tripping/GFI_Tripping.html>
> to a write-up I did.
>
>
>
> Hope this helps.
>
>
>
> William Miller
>
>
>
> Miller Solar
>
> 17395 Oak Road, Atascadero, CA 93422
>
> 805-438-5600
>
> www.millersolar.com
>
> CA Lic. 773985
>
>
>
>
>
> *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On
> Behalf Of *Chris Schaefer
> *Sent:* Monday, June 28, 2021 1:49 PM
> *To:* RE-wrenches
> *Subject:* [RE-wrenches] schneider xw-Pro issue with genny running
>
>
>
> G'day All,
>
>
>
> I recently got pulled into someone else's mess on a twin xw-pro 6848 with
> a Generac 20kw air cooled genny. A little back story. The client is
> currently off grid with basically an all electric house. I know, I know,
> lol. The intent is to bring the grid in but that has been slowed for
> various reasons. On to the issue. So the electric appliances do well until
> the genny is running/charging and then certain items like the electric
> dryer don't like to operate at this time. Turn the genny off and it runs
> fine. The genny only has 900 hours on it and is serviced by a local genny
> company. The client has no internet or InsightHome, only the SCP along
> wiith a Schneider AGS module.
>
>
>
> Admittedly I'm not overly familiar with the Schneider product line. I've
> reviewed every screen on the SCP looking for further genny settings but see
> no detailed adjustment that might be able to be made, to "smooth" things
> out so that the genny will play nice with the XW Pro and the dryer.
>
>
>
> I have reached out to Schneider directly but still no response after 5
> days. Looking for any insight (no pun intended) from the Schneider users
> out there.
>
>
>
> Sincerely,
>
> Christopher-
>
> Chris Schaefer’s
> <http://www.solarandwindfx.com>
>
> *Tel/Fax 585-229-2083 or Cell 585-748-1870 *
> *5115 South Hill Road ~ Canandaigua New York 14424www.solarandwindfx.com
> <http://www.solarandwindfx.com> ~ E-mail: **ch...@solarandwindfx.com
> <ch...@solarandwindfx.com>*
>
> Thomas Jefferson, the author of our great Constitution, once said,
> "democracy" will cease to exist when you take away from those who are
> willing to work and give to those who would not."
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-- 



Mac Lewis

*"Yo solo sé que no sé nada." -Sócrates*
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