After doing some additional reading of the manual and with everyone's great
insight I'm leaning towards the AC2 breaker sizing setting within the SCP.
Given that default is 60 amps and that there are two inverters that would
tell me that both charging and loads could draw as much as 120 amps. Given
that the main output breaker on the 20kw gen is 80 amps I believe this
might be part of the issue. Additionally, I'll be purchasing the Insight
tool so that I can upgrade the firmware as the client will, once the grid
is present need this to select the correct grid code to match the area's
utility. In reading the firmware attachment that I believe Dave sent, what
caught my eye at the end under Fixes: it states "fixes AC2 generator
qualification issues". I'll be sure and update you on my findings.

Sincere Thanks,
Christopher

On Mon, Jun 28, 2021 at 7:58 PM Mac Lewis <maclew...@gmail.com> wrote:

> Hi Chris,
>
> I recommend enabling Gen support mode and lowering the gen support level
> until the generator sounds good.  I suspect that the generator can't handle
> full battery charging and loads simultaneously.  You may also want to turn
> down the AC2 In breaker size for the Gen Input, this will determine how
> much the XW allows to be pulled through the Input terminals.  Also, be sure
> they are using AC2 right now for the generator input, otherwise, you may
> need to adjust the AC1 parameters instead (or swap terminals).  There is
> also a Gen Amps setting that can be lowered, and you can lower the max
> charge rate as well.
>
> I believe that Schneider treats the AC input as either a grid (can be
> backfed on AC1 terminals) or a generator (cannot be backfed on AC2
> terminals), so I'm not sure if there is equivalent to the Outback Input
> modes.  There are some advanced grid interconnection settings but I don't
> think that applies here.
>
> Let us know what you find out.
>
>
>
>
> On Mon, Jun 28, 2021 at 3:36 PM William Miller <will...@millersolar.com>
> wrote:
>
>> Chris:
>>
>>
>>
>> I have little Schneider experience but I will describe a problem with an
>> Outback system that might be relevant:  When the Outback Radian inverters
>> would charge from the generator, in certain modes (there are a several
>> generator utilization settings)  the charging circuits would inject large
>> amounts of THD onto the inverter output circuit.  This would cause breaker
>> tripping and other problems.
>>
>>
>>
>> To track this down we had to rent a pricey power quality analyzer.  Here
>> is a link
>> <https://millersolar.com/MillerSolar/case_studies/25_GFI%20Tripping/GFI_Tripping.html>
>> to a write-up I did.
>>
>>
>>
>> Hope this helps.
>>
>>
>>
>> William Miller
>>
>>
>>
>> Miller Solar
>>
>> 17395 Oak Road, Atascadero, CA 93422
>>
>> 805-438-5600
>>
>> www.millersolar.com
>>
>> CA Lic. 773985
>>
>>
>>
>>
>>
>> *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On
>> Behalf Of *Chris Schaefer
>> *Sent:* Monday, June 28, 2021 1:49 PM
>> *To:* RE-wrenches
>> *Subject:* [RE-wrenches] schneider xw-Pro issue with genny running
>>
>>
>>
>> G'day All,
>>
>>
>>
>> I recently got pulled into someone else's mess on a twin xw-pro 6848 with
>> a Generac 20kw air cooled genny. A little back story. The client is
>> currently off grid with basically an all electric house. I know, I know,
>> lol. The intent is to bring the grid in but that has been slowed for
>> various reasons. On to the issue. So the electric appliances do well until
>> the genny is running/charging and then certain items like the electric
>> dryer don't like to operate at this time. Turn the genny off and it runs
>> fine. The genny only has 900 hours on it and is serviced by a local genny
>> company. The client has no internet or InsightHome, only the SCP along
>> wiith a Schneider AGS module.
>>
>>
>>
>> Admittedly I'm not overly familiar with the Schneider product line. I've
>> reviewed every screen on the SCP looking for further genny settings but see
>> no detailed adjustment that might be able to be made, to "smooth" things
>> out so that the genny will play nice with the XW Pro and the dryer.
>>
>>
>>
>> I have reached out to Schneider directly but still no response after 5
>> days. Looking for any insight (no pun intended) from the Schneider users
>> out there.
>>
>>
>>
>> Sincerely,
>>
>> Christopher-
>>
>> Chris Schaefer’s
>> <http://www.solarandwindfx.com>
>>
>> *Tel/Fax 585-229-2083 or Cell 585-748-1870 *
>> *5115 South Hill Road ~ Canandaigua New York 14424www.solarandwindfx.com
>> <http://www.solarandwindfx.com> ~ E-mail: **ch...@solarandwindfx.com
>> <ch...@solarandwindfx.com>*
>>
>> Thomas Jefferson, the author of our great Constitution, once said,
>> "democracy" will cease to exist when you take away from those who are
>> willing to work and give to those who would not."
>> _______________________________________________
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>
> --
>
>
>
> Mac Lewis
>
> *"Yo solo sé que no sé nada." -Sócrates*
> _______________________________________________
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-- 

Chris Schaefer’s
<http:www.solarandwindfx.com>

*Tel/Fax 585-229-2083 or Cell 585-748-1870 *
*5115 South Hill Road ~ Canandaigua New York 14424**www.solarandwindfx.com
<http://www.solarandwindfx.com> ~ E-mail: ch...@solarandwindfx.com
<ch...@solarandwindfx.com>*


Thomas Jefferson, the author of our great Constitution, once said,
"democracy" will cease to exist when you take away from those who are
willing to work and give to those who would not."
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