At 10:26 AM 4/9/2007, you wrote:

>Maybe there is some justification for an interim "point" release - JUST to
>address the most critical "shop stoppers" - if any are present. Maybe those
>"show- stopper" fixes could be limited to a fixed number - 3 or something
>small and chosen by some form of user vote, just my thoughts....

All rules are off if show-stoppers appear in releases.

My comment is based on having to deal with two straight days of +10 
crashes in a 2-3 hour programming session - you start your program in 
the debugger, and RB decides to vanish and stop running. Then you 
have to wait 2 minutes for RB to start again. The "disappearance" is 
before the program starts running, so it's RB's fault and nothing 
pertaining to my program.

And I have to wait 3 months to get it fixed, and that's just hoping 
it is fixed? Oh my.

My "phantom breakpoints" Bug Report just got closed because they 
couldn't replicate it. Still, it's real - I'm not making it up. I was 
hoping RB would have some type of logging option where such a "run" 
report could be sent into RealSoft so they could track what was 
happening. But they don't have that. Or I could pay $750 for premium 
support - so they can fix their bugs?

So if I put in a Bug Report about RB disappearing at random, is that 
going to get closed to because they can't replicate it?

I suppose I could send in my app, but it's quite big and relies on 
plugs. Do I send all those in?

None of this makes sense (yet).

* * * * * * * * * * * * * * * * * * * * * * * * * * *
| Garth Hjelte                                      |
| Customer Service Representative, President        |
| Chicken Systems, Inc, Rubber Chicken Software Co. |
| 714 5th Street SE                                 |
| Willmar, MN 56201 USA                             |
|                                                   |
| 800-8-PRO-EPS    Toll Free Order Line (US Only)   |
| 320-235-9798     Tech Support, Sampler Questions  |
|                  International Line               |
| 360-838-7689     Fax                              |
| Product Sales:   [EMAIL PROTECTED]             |
| Product Support: [EMAIL PROTECTED]           |
| Sampler Q+A:     [EMAIL PROTECTED]                |
| Web Page:        www.chickensys.com               |
* * * * * * * * * * * * * * * * * * * * * * * * * * *

_______________________________________________
Unsubscribe or switch delivery mode:
<http://www.realsoftware.com/support/listmanager/>

Search the archives:
<http://support.realsoftware.com/listarchives/lists.html>

Reply via email to