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From: "Nic Lyons" <[EMAIL PROTECTED]>
Subject: Re: RealPlayerG2 freezing after video starts
Dan,
We've seen this problem in 2 PCs out of around 300 that have upgraded to G2.
You've already discovered the only workaround that we've found to fix it.
My first reaction to this error was a faulty or out-of-date Display driver.
So far we've seen this in a Cirrus Logic VisualMedia display card. Your
seeing the same error in the Creative display card suggests it's not a
display driver issue, but rather something about RealPlayer G2's use of the
graphics accelerator.
Nic
> Date: Wed, 22 Sep 1999 10:17:12 -0700
> From: RealForum <[EMAIL PROTECTED]>
> Subject: RealPlayerG2 freezing after video starts
>
>
>
> From: "Sobczak, Dan" <[EMAIL PROTECTED]>
> Subject: RealPlayerG2 freezing after video starts
>
> I have a client who has a Pentium 2/400mhz machine, 128MBs RAM and a
> Creative Labs Riva TNT2 Ultra video card (32MBs). RealPlayerG2 is installed
> (version 6.0.6.99).
>
> Whenever he plays a streaming video file, his machine freezes about 5-10
> seconds into the video. Cntrl-Alt-Del does nothing - only a hard reboot is
> possible.
>
> So far, we've found that, if he removes the check in the "Use Optimized
> Video Display" option (under Options | Preferences... | Performance), then
> restarts RealPlayer and plays the same video, the machine will not freeze
> while the video is streaming.
>
> My question is - what could be causing this conflict? By removing the check
> in the "Use Optimized Video Display" setting, the quality of the streaming
> video is lost and becomes very muddy.
>
> I certainly do not want to lose video quality just to make the system not
> freeze -- there has to be a reason and another fix that can be done so the
> Optimzed Video Display can be used to achieve the best video quality...
>
> Any help is much appreciated!
>
> - - Dan Sobczak, New Media Content Manager
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