I have been using RedHat since the Halloween release and I have never
felt the individual user was treated adequately.  When I look at
Anaconda's source code I see nothing is provided for PPP
configuration, Sound cards or instant firewalling be it during
installation or at first reboot.  All of this is necessary for
individual users and RedHat seems not to care.  There are simmilar
problsm for desktop users or samll companies.  I ignore if this is due
to RedHat people believing Linux is like Unix so it cannot go beyond
Unix territory (servers) or if they believe that private individuazls
won't pay for support so they don't fit in the business model.  In
both cases they are wrong.  Unix was prohibitively expensive so it was
a non sense to use it outside a very narrow domain (mostly servers),
Linux can be a server but it can also reach additional markets
provided you care about the needs of those markets.

About individuals I don't know if they will pay for support but they
use applications and they lobby in their companies.  It was their user
base between private individuals who gave DOS and Macs their wealth of
applications and provided them with thousands of lobbyists wanting to
introduce DOS and Macs in the enterprise displacing Unix and
mainframes.

Now RedHat can let Corel invade the household and desktop, get peiople
used to Corel apps and features, so Corel can then invade the server
(RedHat) market thanks to those people used to Corel and avocating it.
Same history that when NT began invading Unix territory after
Unix had conceded the desktop and hosehold to Windows.

Or RedHat can react and do the proper in order individual users no
longer feel like I feel after browsing Anaconda's source code: second
class users.

-- 
                        Jean Francois Martinez

Project Independence: Linux for the Masses
http://www.independence.seul.org

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