Ken, my problem is that when a company sells me something that turns out to be
totally useless and then fails to offer any solution or compensation, it is
hard for me to have any confidence in their products.
I attempted to join the RC-110 Yahoo group twice and both times I was refused
entry by the moderator. I thought there I might be able to find out what some
other folks were doing to solve the problems.
I understand that some technical problems are difficult if not impossible to
fix, and that the microprocessor chosen for the RC-110 was a bad choice, but I
don't understand the attitude of 'you bought it - now go live with it'. That
just does not instill any confidence in that companys products.
Sorry - but that is my feeling.
73 - Jim W5ZIT
--- On Wed, 8/6/08, Ken Arck <[EMAIL PROTECTED]> wrote:
From: Ken Arck <[EMAIL PROTECTED]>
Subject: Re: [Repeater-Builder]SCOM 7330 Question
To: Repeater-Builder@yahoogroups.com
Date: Wednesday, August 6, 2008, 11:29 AM
At 08:28 AM 8/6/2008, Jim Brown wrote:
>I have a commercial application to monitor the battery status and
>charge current at a solar site and asked for information on
>controllers that would allow me to monitor these parameters by
>requesting a voice readback. I was immediately answered by Ken Arch
>(sp?) and another RC-210 owner with info on the RC-210
>capabilitys. As the proud owner of an Arcom RC-110 with it's total
>lack of support, I am a bit leary of going that road again.
<---Hi Jim. I can assure you that support for the RC210 is not only
readily available, most of our customers tell us it is exemplary. And
while true that we no longer support the RC110 (what happened there
is we are totally unable to obtain support for the CPU system which
effectively killed the 110), RC210 is available not only from us but
from the RC210 mail list in Yahoogroups. With literally hundreds and
hundreds of RC210s in use around the entire world, support is quite
good from our users as well.
Ken
------------ --------- --------- --------- --------- --------- -
President and CTO - Arcom Communications
Makers of repeater controllers and accessories.
http://www.arcomcon trollers. com/
Authorized Dealers for Kenwood and Telewave and
we offer complete repeater packages!
AH6LE/R - IRLP Node 3000
http://www.irlp. net
"We don't just make 'em. We use 'em!"
_
