One last comment Ken, and I won't pester you any more. If a partial trade
would be for an RC-210, I am afraid I am not interested. I got the RC-110 that
I have from a friend who was anxious to get a repeater on the air and rather
than mess with the RC-110, which was not working, he bought an RC-210. When he
hooked the RC-210 up he found LANDS MISSING on one of the ports for the audio.
It was not just a bad etch, the lands had never been there so far as he could
determine. That sure does not speak well of the Quality Assurance for the
RC-210 product.
I hate to bring all this up, but once bit - twice shy is my motto.
73 - Jim W5ZIT
--- On Wed, 8/6/08, Ken Arck <[EMAIL PROTECTED]> wrote:
From: Ken Arck <[EMAIL PROTECTED]>
Subject: Re: [Repeater-Builder]SCOM 7330 Question
To: Repeater-Builder@yahoogroups.com
Date: Wednesday, August 6, 2008, 3:11 PM
Let's take this offlist. Perhaps we can work something out that is
workable for us both (for example, might you be interested in us
taking the 110 back in partial trade?)
Ken
At 01:04 PM 8/6/2008, Jim Brown wrote:
Ken, my problem is that when a
company sells me something that turns out to be totally useless and then
fails to offer any solution or compensation, it is hard for me to have
any confidence in their products.
I attempted to join the RC-110 Yahoo group twice and both times I was
refused entry by the moderator. I thought there I might be able to
find out what some other folks were doing to solve the problems.
I understand that some technical problems are difficult if not impossible
to fix, and that the microprocessor chosen for the RC-110 was a bad
choice, but I don't understand the attitude of 'you bought it - now go
live with it'. That just does not instill any confidence in that
companys products.
Sorry - but that is my feeling.
73 - Jim W5ZIT
--- On Wed, 8/6/08, Ken Arck <[EMAIL PROTECTED] net>
wrote:
From: Ken Arck <[EMAIL PROTECTED] net>
Subject: Re: [Repeater-Builder] SCOM 7330 Question
To: Repeater-Builder@ yahoogroups. com
Date: Wednesday, August 6, 2008, 11:29 AM
At 08:28 AM 8/6/2008, Jim Brown wrote:
>I have a commercial application to monitor the battery status and
>charge current at a solar site and asked for information on
>controllers that would allow me to monitor these parameters by
>requesting a voice readback. I was immediately answered by Ken
Arch
>(sp?) and another RC-210 owner with info on the RC-210
>capabilitys. As the proud owner of an Arcom RC-110 with it's
total
>lack of support, I am a bit leary of going that road
again.
<---Hi Jim. I can assure you that support for the RC210 is not
only
readily available, most of our customers tell us it is exemplary. And
while true that we no longer support the RC110 (what happened there
is we are totally unable to obtain support for the CPU system which
effectively killed the 110), RC210 is available not only from us but
from the RC210 mail list in Yahoogroups. With literally hundreds and
hundreds of RC210s in use around the entire world, support is quite
good from our users as well.
Ken
------------ --------- --------- --------- --------- --------- -
President and CTO - Arcom Communications
Makers of repeater controllers and accessories.
http://www.arcomcon
trollers. com/
Authorized Dealers for Kenwood and Telewave and
we offer complete repeater packages!
AH6LE/R - IRLP Node 3000
http://www.irlp. net
"We don't just make 'em. We use 'em!"
___
