On 06/03/2010 06:27 PM, Laszlo Beres wrote: > On Thu, Jun 3, 2010 at 12:07 PM, James Harrison > <[email protected]> wrote: > > >> Well I would assume if Red Hat were to do this for every customer, they >> wouldn't have any time to produce the great products that they do provide. >> > That's why I wrote that we are ready to elevate our support contract > to a "developer" level. I agree that providing extra packages would > require extra resources, but I'm certain that there are many customers > in the world who need supported (and this is the keyword) custom > solutions. > You are one customer needing one version of one package. If Red Hat were to offer this to you they would have to offer the same thing for every other customer. So, lets say the package currently available from RH is package.10.1. You want package.11.1. Another customer wants package.10.6.... And that is just one package. How many more packages would be eligible for this "special" and how much resources must RH acquire to manage it? Will doing this negatively impact RH's ability to do normal support/development?
>From a business perspective, if RH were to entertain doing this for you it would have to be at a much higher cost than elevation to "developer" level since that level doesn't include what you are asking. So, the cost would have to be *much* higher. > >> Alternatively, you could get the source, compile it and package it into an >> RPM yourself. After all any good Linux systems engineer should be able to do >> this. >> > Sure, but this package won't be supported by Red Hat - and we have > this internal requirement. > > FWIW, I have had to update certain packages to non-RH versions to accommodate 3rd party products. My other choice would have been to use earlier versions of the 3rd party products. I never had a problem. Have you looked to see what version of your needed package is slated for RHELv6? Maybe you will just have to wait. _______________________________________________ rhelv5-list mailing list [email protected] https://www.redhat.com/mailman/listinfo/rhelv5-list
