On 01/13/2012 04:22 PM, William Warren wrote: > That doesn't explain the sudden shift in marking BZ private by default > for an open source product. Ever since the current CEO came in RH has > been getting more and ore secretive and this goes against the spirit of > Open Source.
There is a very serious responsibility placed on any company when receiving potentially private customer data. There is no conspiracy here, it's simple risk-management. If they leaked private data, even by accident, they could be sued and/or lose clients. Consider that Red Hat powers many very large institutions; Governments, banks, hospitals... This growing privacy issue is simply good risk management. As Robin mentioned in her email; Red Hat is going above and beyond what most any other company would do to keep their clients informed. Particularly when they know it's used largely by folks who are *not* customers at all. I've been bitten by following a trail only to hit a wall with a private BZ. It's frustrating, for sure. However, it's also understandable. You can always open a ticket and get any relevant information you need to solve your problem. Alternatively, if you are not a customer, you can wait until the issue is resolved and find the solution in the knowledge base. -- Digimer E-Mail: [email protected] Freenode handle: digimer Papers and Projects: http://alteeve.com Node Assassin: http://nodeassassin.org "omg my singularity battery is dead again. stupid hawking radiation." - epitron _______________________________________________ rhelv6-list mailing list [email protected] https://www.redhat.com/mailman/listinfo/rhelv6-list
